Accomplished Senior Research Officer with a proven track record at the Canadian Union of Public Employees, adept in policy analysis and fostering team collaboration. Spearheaded innovative training programs and strategic policy reforms, significantly enhancing organizational effectiveness and stakeholder engagement. Demonstrates exceptional organizational skills and a commitment to advancing sector-specific priorities through qualitative research. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Developed a unique labour-management partnership to establish a Hospitality Workers Training Centre including a social enterprise bistro to train incumbent workers and new entrants for food service jobs in Toronto Hotels; a housekeeping training program; preapprenticeship programs; and workplace-based literacy, English second language, and computer based training Researched, negotiated, and administered a range of government grants and contribution agreements to sustain activities
Established a revitalized board structure through strategic planning and relationship building Introduced administrative, financial and program accountability measures to improve and expand program and service delivery Stabilized existing funding arrangements with MTCU/HRSDC/Toronto and creating a new and more diversified resource base Created an innovative new accreditation agreement with George Brown College for a wide range of programs Prepared and negotiated extensive number of grant applications; maintaining programmatic and fiduciary accountabilities; preparing program and financial reports; and achieving results Supervised program, administrative and financial staff and introduced on-going programs to improve financial management and service delivery standards
Developed and led a two year federal government funded effort to build the capacity of unions across Canada to more effectively participate in employment and training program policy analysis Coordinated one national and four regional conferences Conducted extensive research, analysis, and policy formation for CLC leaders and staff on workforce training Consulted and collaborated widely with unions, employers, government, and other community stakeholders across Canada to develop local policy and program approaches, apply for funding, and design and deliver programs
Special Assistant to the Canadian Director Designed labour adjustment and worker training policies and programs for national union including: Established a Layoff and Closure program to assist dislocated workers across Canada Formed national policies and programs and built internal capacity among local unions in employment and training programs Assisted in the establishment of six worker training centers across Canada Led the union in the creation of two national labour-management sectoral training initiatives in partnership Advised the Canadian Director on all policy and program pertaining to the above
Data Collection
Policy analysis
Qualitative Research
Research design
Interview techniques
Excellent Communication
Organizational Skills
Team Collaboration
Team Leadership
Active Listening
Effective Communication
Decision-Making
Relationship Building