Janelle Metchewais
Calgary,Alberta
Summary
Proven to excel in fast-paced environments, demonstrated through a successful tenure at Freshco. Experienced in customer relations and data management,
My problem-solving abilities and decision-making skills have consistently improved service delivery, fostering customer loyalty and operational efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry level position. Ready to help teams achieve company goals.
Overview
6
6
years of professional experience
Work History
Freshco
Leanne
06.2022 - 08.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Home Hardware Building Center
Bob
02.2019 - 10.2019
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
Bosleys
Kate
02.2016 - 11.2017
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Education
High School Diploma -
Bishop McNally High School
Calgary, AB06.2005
Skills
- Data Management
- Customer Relations
- FLUENT in English
- Problem-Solving
- Decision-Making
Languages
English
Full Professional
Timeline
Freshco
Leanne
06.2022 - 08.2022
Home Hardware Building Center
Bob
02.2019 - 10.2019
Bosleys
Kate
02.2016 - 11.2017
High School Diploma -
Bishop McNally High School
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