Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Percy Bonomale Jr

Stoney Creek,ON

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Freshco and Shoppers Drugmart. Demonstrates exceptional cash handling and empathy, significantly improving store efficiency and client rapport. Master at collaboration and independent work, consistently adapting to meet and exceed employer expectations.


Overview

2
2
years of professional experience

Work History

Freshco

Nora
09.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Freshco

Tammy
04.2023 - 08.2024
  • Attended to the shelf life and restocking of baked goods.
  • Worked closely with the Store Manager to keep up with sale trends to adjust the bakery section accordingly.
  • Assisted customers locate baked goods and notify them about sale trends.
  • Managed the bakery freezer ensuring products were kept in good care to serve.

Shoppers Drugmart

Craig Newton
08.2024 - 12.2024
  • Assisted customers to locate desired products of any category.
  • Helped cash customers out with needs such as products, lottery tickets or other desires.
  • Helped customers at Self-Checkout with any concerns.
  • Worked through the picklist of the day and placed products in labeled, temperature-appropriate storage pending customer pick up.
  • Followed sale trends to either put up or remove labels associated with those trends.
  • Worked closely with Managers to ensure tasks of the day were completed.

Education

High School Diploma -

Notre Dame Catholic Highschool
Burlington
06-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Ability to work independently
  • Collaboration
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing

Languages

English

Timeline

Shoppers Drugmart

Craig Newton
08.2024 - 12.2024

Freshco

Tammy
04.2023 - 08.2024

Freshco

Nora
09.2022 - 04.2023

High School Diploma -

Notre Dame Catholic Highschool

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Percy Bonomale Jr