Overview
Work History
Education
Skills
Websites
Certification
Awards
References
Timeline
Generic

Janelle Castro

Vancouver,Canada

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Cineplex Marine Gateway and VIP
Vancouver, Canada
06.2022 - Current
  • Manage and supervise teams of up to 10 employees, ensuring tasks and services are completed to the highest standard.
  • Oversee inventory control, maintain accurate ordering, and stock quantity.
  • Operate POS machine, processing 150+ orders per shift, and guiding teams during rushes with 300+ guests.
  • Provide exceptional customer service, including assistance with reward program sign up, selling tickets and merchandise, and resolving guest concerns.
  • Maintain hygiene standards by regularly cleaning food preparation equipment, work areas, and counters.

Education

Diploma - Marketing Management

Langara College
Vancouver, BC

Skills

  • Leadership
  • Customer service
  • Communication skills
  • Customer service
  • Training and mentoring

Certification

Serving it Right - British Columbia

Awards

Cast Member of the Month, Cineplex Entertainment, 09/01/22

Cast Member of the Month, Cineplex Entertainment, 11/01/25

References

Kristine Mones 

kristinemones06@gmail.com

Clarissa Ty

ty_clarissa@yahoo.com

Timeline

Supervisor

Cineplex Marine Gateway and VIP
06.2022 - Current

Diploma - Marketing Management

Langara College
Janelle Castro