Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janea Mallitt

Brampton

Summary

Motivated and detail-oriented hard working individual with over five years of customer service experience in both office and retail environments. Skilled in administrative support, payment processing, scheduling, and delivering exceptional client communication. Bilingual in English and French, with a strong ability to build rapport and work collaboratively in team settings. Experienced in working with children through coaching and volunteer roles, demonstrating patience, leadership, and a friendly, supportive approach

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Co-operators Insurance
09.2023 - Current
  • Process client payments and maintain accurate records for insurance policies.
  • Schedule appointments for life insurance consultations and policy discussions.
  • Answer incoming phone calls, providing excellent customer service and directing inquiries appropriately.
  • Support administrative operations by organizing files, managing correspondence, and updating internal systems.

Sales Associate / Cash Lead

Levi’s Strauss & Co.
08.2021 - 08.2023
  • Assisted customers with product selection and questions, offering personalized service.
  • Served as Cash Lead, handling complex transactions and training new team members.
  • Maintained a clean and organized sales floor, ensuring all displays met company standards.

Assistant Coach

Woodbridge Soccer Club
06.2019 - 09.2022
  • Coached young children, helping them develop basic soccer skills in a fun and supportive environment.
  • Led drills, explained game rules, and encouraged teamwork and sportsmanship.
  • Demonstrated patience, clear communication, and enthusiasm to engage children and help to build their confidence.

Sales Associate

JAYS Services
09.2019 - 06.2022
  • Sold media devices and provided technical assistance to customers.
  • Updated customer accounts and processed payments.
  • Managed inventory by restocking and organizing merchandise.

Education

Bachelor’s Degree - Psychology

University of Ottawa
Ottawa, ON
09-2022

High School - undefined

Brampton Centennial Secondary School
Brampton, ON
06.2022

Skills

  • Strong Communication Skills
  • Team Player and Collaborative
  • Responsible and Reliable
  • Problem-Solving Ability
  • Friendly and Professional Demeanor
  • Critical Thinking
  • Bilingual: English and French

Timeline

Administrative Assistant

Co-operators Insurance
09.2023 - Current

Sales Associate / Cash Lead

Levi’s Strauss & Co.
08.2021 - 08.2023

Sales Associate

JAYS Services
09.2019 - 06.2022

Assistant Coach

Woodbridge Soccer Club
06.2019 - 09.2022

High School - undefined

Brampton Centennial Secondary School

Bachelor’s Degree - Psychology

University of Ottawa
Janea Mallitt