Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Proven track record of proactively identifying and addressing issues, emphasizing process optimization to enhance team performance. Committed to supporting organizational objectives through strategic planning and collaboration, ensuring timely project delivery that exceeds expectations. Recognized for a results-driven approach that fosters a culture of continuous improvement and innovation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations & Administrative Assistant
GFL ENVIRONMENTAL (Formerly Terrapure)
North Vancouver, BC
09.2018 - Current
Managed communication flow and prioritized operational issues to improve collaborative efforts between contractors and vendors.
Directed capacity planning initiatives to maintain compliance with training standards by optimizing scheduling and workflow processes.
Executed audits and maintained organization of critical SharePoint databases and structured document tracking systems.
Facilitated seamless transition of 5000+ legal documents to enhance operational efficiency, while designing training workflows and onboarding 15 staff members without any system downtime.
Conducted thorough reviews of corporate safety documentation (JHSC, WHMIS, TDG, FLRA) utilizing Workhub and site documents to maintain full compliance with regulatory requirements.
Achieved seamless reconciliation of corporate payroll entries, credit card statements, and expense reports within Ceridian and Workday. Delivered effective IT support and software troubleshooting to optimize system functionality for remote and field staff.
Facilitated communication between departments to streamline processes and resolve issues quickly.
Assisted with budget management, tracking expenses and providing regular financial updates to the operations team.
Enhanced operational efficiency by streamlining administrative processes and implementing time-saving tools.
Played a key role in event planning and execution, contributing to the success of various company events and functions.
Leveraged excellent interpersonal skills to build strong relationships with vendors, negotiating favorable contracts that benefited the organization financially.
Managed comprehensive travel planning for executives, prioritizing optimal scheduling and cost minimization.
Executive Assistant / Office Manager
LUCID DISTRIBUTORS, INC.
Burnaby, BC
04.2009 - 07.2018
Optimized full-cycle accounts payable and receivable operations, enhancing corporate invoicing and inventory control processes.
Managed coordination of logistics operations through meticulous tracking and documentation, ensuring compliance with international shipping regulations.
Optimized digital administrative workflows through automation, significantly improving data retrieval speed and reducing operational delays.
Oversaw comprehensive planning, contract negotiations, vendor relations, and logistical execution for large-scale corporate conferences and industry seminars across Canada and the United States.
Assisted in developing training programs to onboard new employees on database standards, CRM data entry, and communication processes. Acted as a key point of contact for global manufacturers and suppliers.
Coordinated efforts with corporate IT and infrastructure contractors to support seamless corporate relocations, maintaining total technical uptime and safeguarding data integrity.
Education
Bachelor of Science (B.Sc.) -
University of Alberta
Edmonton, AB
Skills
Operations & Project Support: Asana, Agile, Workday, CRM Systems, OMS, SEMS, Blue Link
Scheduling & Collaboration: Google Workspace, Microsoft Teams, Zoom, Microsoft Applications
Document Control & Compliance: SharePoint, Site Docs, WorkHub, Document Tracking Databases