Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jane Antworth

Woodstock

Summary

Hardworking, experienced, customer facing professional with strong organizational and communication skills eager to secure a Tour Director position. Ready to assist in maintaining and promoting Dream Vacation Tours 5-Star Experience.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Retail Store Manager

Murray's Irving
01.2017 - Current
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.

Optometrist Assistant

Dr. Lillian Linton
01.2015 - 08.2017
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
  • Enhanced practice efficiency by maintaining accurate electronic medical records for all patients.
  • Ensured quality patient care by assisting optometrist with pre-testing and diagnostic testing.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.

Supervisor & Lab Technician

HFS Foods
02.2012 - 07.2014
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Education

Diploma in Office Technology

New Brunswick Community College
Woodstock, New Brunswick

Skills

  • Well Organized - Strong Time Management Skills
  • Problem Solver - ability to foresee potential issues and plan accordingly
  • Superb Customer Service - treat customers like family
  • Excellent Communication Skills
  • Always Learning

Languages

English
Full Professional

Certification

Safety Certification - PCST; H2S Awareness; Whmis; CSTS; National Food Safety; OSSA

Timeline

Retail Store Manager

Murray's Irving
01.2017 - Current

Optometrist Assistant

Dr. Lillian Linton
01.2015 - 08.2017

Supervisor & Lab Technician

HFS Foods
02.2012 - 07.2014

Diploma in Office Technology

New Brunswick Community College

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Jane Antworth