Jamil Thompson
Innisfil,ON
Summary
Reliable Security and Public Safety Officer with 3+ years background in Public Safety and Law enforcement roles. Skilled in maintaining community safety through expedient resolution of domestic and public disturbances. Excellent communicator with aptitude for maintaining strong community relationships and supporting public safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auxiliary Police Constable (In-Training)
Peel Regional Police
12.2021 - Current
- Assisting in high priority investigations and crime prevention programs to support police services
- Building excellent rapport and working relationship with community to build trust and improve upon communication
- Providing for public safety by maintaining order, protecting people and property, and promoting good community relations
- Aiding in numerous community outreach and charity events to support the community and through providing a safe environment such as Toys for Tots, Food drives, and Fundraisers etc
Senior Courier/Team Lead
FedEx
08.2021 - Current
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions to create positive relationships and generate sales
- Demonstrated knowledge of company mission and goals in mentoring employees in reaching objectives aligned with company core values
- Utilized organizational skills to prepare and maintain end of shift paperwork relating to payments and pick-ups to increase operational performance
- Trained and mentored new hires and current staff, resulting in stronger staff development and increased productivity
Customer Service Enforcement Guard
Paladin Security
05.2019 - 11.2021
- Anticipated and addressed inquiries, hazards, obstacles, and traffic concerns in airport facilities to uphold and ensure safety and security standards
- Operated a range of equipment including for monitoring surveillance, CCTV, investigation and security processes, tasks, and functional procedures diligently through use of knowledge of organizational protocols, security techniques, and security practices
- Issued parking infraction notices in accordance with established training procedures
- Attended court for the purpose of giving evidence on infraction notices
Event Security Officer
Maple Leafs Sports Entertainment
01.2019 - 08.2019
- Provided professional, diplomatic, and proactive fan service, while offering informed responses to any service-related issue/inquiry using strong oral communication skills and reported or followed up on all incidents with tact
- Utilized knowledge of safety and security techniques and practices to appropriately maintain high safety and security standards during a variety of events
- Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints
- Demonstrated commitment to public safety by patrolling events and well-populated establishments while using judgement and discretion to determine action in numerous safety and security situations
Education
Ontario College Diploma - Police Foundations
Sheridan College
Brampton, Ontario04.2021
Skills
- Knowledge of federal and provincial legislation
- Knowledge of safety and security techniques
- Strong problem solving skills
- Judgement skills
- Discretion skills
- Excellent interpersonal skills
- Oral communication skills
- Ability to operate emergency equipment
- Ability to operate surveillance equipment
Certification
- Licenced Security Guard
- Emergency First Aid CPR & AED
- Smart Serve Certified
- Use Of Force
- Responding To Opioid Overdoses
- Mental Health Awareness
- Management Of Aggressive Behaviour
- OACP Certificate
Volunteer Experience
- 5k Race Against Racism, 06/01/19, Peel Regional Police, Mississauga, Ontario
- Hot Meals Driver, 09/01/21, Knights Table, Brampton, Ontario
- Kitchen server, 11/01/20, Regeneration Outreach, Brampton, Ontario
Timeline
Auxiliary Police Constable (In-Training)
Peel Regional Police
12.2021 - Current
Senior Courier/Team Lead
FedEx
08.2021 - Current
Customer Service Enforcement Guard
Paladin Security
05.2019 - 11.2021
Event Security Officer
Maple Leafs Sports Entertainment
01.2019 - 08.2019
Ontario College Diploma - Police Foundations
Sheridan College
- Licenced Security Guard
- Emergency First Aid CPR & AED
- Smart Serve Certified
- Use Of Force
- Responding To Opioid Overdoses
- Mental Health Awareness
- Management Of Aggressive Behaviour
- OACP Certificate
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