Farid Popal

Highly driven and committed to protecting people and property and maintaining law and order. Well-versed in conflict resolution, investigations and highly adaptable to any given role. Dutiful and diligent individual with providing an excellent work ethic, proven leader with a strong background with organizational skills and hardwork.

Crisis Telephone Responder Volunteer | Kids Help Phone

Toronto, ON - September 2021 - Current

• Crisis Text Line powered by, is free, 24/7 support for those in crisis, connecting people in crisis to trained Crisis Responders
• Providing young people in Canada with the first ever, 24/7, free nationwide texting service in a non-judgemental capacity
• Being an active listener to others undergoing mental health crisis.
• Offered supportive counseling and crisis intervention to individuals in crisis.
• Collaborated with mental health professionals to coordinate comprehensive care for clients.

Student Volunteer | Criminal Justice Student Collective (CJSC)

Toronto, ON - January 2016 - May 2019

• Engaging students in Humber College's Criminal Justice program to participate in student-run networking events providing networking opportunities to connect with professionals in the criminal justice field.
• Worked in team environment to maintain high levels of productivity.
• Helped program leadership with planning and fundraising responsibilities.
• Took and followed detailed directions from others.

Volunteer | Osgoode's Lawyers Feed The Hungry Program

Toronto, ON - November 2011 - May 2014

• Maintained clean, neat, and operational facilities to serve program needs.
• Represented organization positively and professionally while providing community with much-needed services.
• Responsible for providing crowd control for the individuals that were waiting in line for free meals.
• Controlling the movement of individuals waiting in line and clarifying questions or concerns regarding the status of the meals given out.
• Facilitated community outreach to expand participation and support.

Student Volunteer | Settlement Assistance Family Support Services

Scarborough, ON - June 2011 - October 2011

• Took and followed detailed directions from others.
• Worked in team environment to maintain high levels of productivity.
• Gained operational knowledge and supported departmental needs.
• Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
• Completed research, compiled data, and assisted in timely reporting.

• Honours list-Humber Institute of Technology and Advanced Learning (09/2018)
• Academic achievement in obtaining a high grade point average and made the Dean's Honour's list.
• Paladin Security Group - Dave Brown Award: Performer of the Month (09/2020) - Showcasing a positive attitude, leadership, a willingness to help others and an overall positive impact at SHN.
• Paladin Security Group - Paladin's Finest Award (07/2018 -January 2022)
• Multiple awards were given for demonstrating excellence in the workplace and that the Security Department recognized exceptional service throughout years of working at the Scarborough Health Network.
• Paladin Security Group - SHN General & Birchmount -July Employee of the Month (07/2020)

• St. John's Ambulance Training in Level C First-Aid & CPR
• Crisis Intervention Training
• Mental Health Awareness Training
• Anti-Racism & Anti-Oppression Training
• Non-Violent Crisis Intervention training
• Use of Force Training