Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Rodriguez

Pleasant Hill

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

7
7
years of professional experience

Work History

Mechanical Technician

Outlander Motosports
08.2022 - 01.2023
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects and determine appropriate repairs.
  • Identified mechanical problems and determined best solutions for correction.
  • Frequently solved mechanical problems and determined how to correct issues.
  • Collaborated with coworkers, discussing assembly and needed product adjustments.
  • Planned, produced and assembled new or changed mechanical parts for products such as industrial machinery.
  • Performed troubleshooting, diagnosis and repair of all cars and equipment.

Service Technician

Roto-Rooter Plumbing & Water Cleanup
01.2021 - 04.2022
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Interacted with customers on a daily basis, including showing them pricing info about services, walking them through the procedure, and answering any questions they might have
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Kept detailed records of work progress and customer interactions.

Apprentice Plumber Appreciate

Plummer RC Plumbing
01.2019 - 02.2020
  • Assisted senior technicians with any help.
  • Followed safety protocols to avoid accidents.
  • Prepared worksite by setting up required tools and supplies.
  • Smoothed, sanded and caulked areas to provide clean finish.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Sales Associate

Shades of Color Paint
10.2015 - 12.2018


  • Provided positive first impressions to welcome existing, new and potential customers.
  • Responsible for restocking shelves when shipments come in
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Developed, marketed and sold full range of products and support services.

Education

Associate of Arts -

Diablo Valley College
Pleasant Hill, CA
07.2024

High School Diploma -

Venture Academy
Stockton, CA
05.2021

Skills

  • Customer Service
  • Equipment Repair
  • Diagnosis and Troubleshooting
  • Heavy Lifting
  • Hand Tool Knowledge
  • Mechanical Abilities
  • Installation and Repair
  • Verbal and Written Communication
  • Power Tool Proficiency
  • Attention to Detail
  • Upselling Products and Services
  • Data Entry and Maintenance
  • Calm and Professional Under Pressure

Timeline

Mechanical Technician

Outlander Motosports
08.2022 - 01.2023

Service Technician

Roto-Rooter Plumbing & Water Cleanup
01.2021 - 04.2022

Apprentice Plumber Appreciate

Plummer RC Plumbing
01.2019 - 02.2020

Sales Associate

Shades of Color Paint
10.2015 - 12.2018

Associate of Arts -

Diablo Valley College

High School Diploma -

Venture Academy

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Carlos Rodriguez