Jamie Hinksman
Courtenay
Summary
Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Professional with strong background in leadership and operational efficiency. Skilled in team collaboration and problem-solving, ensuring smooth workflow and high productivity. Known for adaptability and reliability, with focus on achieving results and meeting organizational goals. Proficient in task delegation, quality control, and fostering positive work environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lead Hand, Patient Ambassador, Cook, Food Service
Island Health
02.2022 - Current
- Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
- Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
- Served as a knowledgeable resource for patients regarding hospital policies, procedures, services, and available resources.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Marketing Associate
Sysco Food Services
03.2014 - 10.2019
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
General Manager
Iguana's Beach Grill
06.2000 - 01.2014
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Negotiated with vendors for better pricing on high-quality ingredients, balancing costs without compromising standards.
Education
Horticulture
Kwantlen Polytechnic University
Langley, BCHigh School Diploma -
Brookswood High School
Langley, BCSkills
- Strong verbal and written communication
- Customer service
- Safety protocols
- Team member training
- Problem-solving
- Accurate data entry
- Workplace ethics
- Inventory management
- Complaint resolution
Certification
Food safe level 1 & 2
WHIMIS
Serving it Right
Timeline
Lead Hand, Patient Ambassador, Cook, Food Service
Island Health
02.2022 - Current
Marketing Associate
Sysco Food Services
03.2014 - 10.2019
General Manager
Iguana's Beach Grill
06.2000 - 01.2014
Horticulture
Kwantlen Polytechnic University
High School Diploma -
Brookswood High School
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