Jamie Cheney
Red Deer,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Personal Insurance Advisor
Co-operators
Red Deer, Alberta
02.2022 - Current
- Conducted thorough needs assessments to identify coverage gaps and opportunities.
- Managed client inquiries and resolved issues efficiently and professionally.
- Developed appropriate quotes based on risk information.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Maintained up-to-date knowledge of industry trends, regulations, and best practices.
- Managed client accounts, ensuring accurate documentation and timely updates.
Office Assistant/Reception
Bone & Joint Physiotherapy
Red Deer, AB
11.2020 - 06.2021
- Engaged with clients, insurance agencies and medical clinics
- Completed and faxed medical and legal documentation, including WCB and Motor Vehicle Accident reports
- Assisted customers with service bookings and follow-ups
- Managed 25+ clients daily
- Tracked outstanding funds
- Ensured proper levels of cleanliness
Management
Katz Meow Hair Salon
10.2018 - 04.2020
- Created inventory orders, tracked stock and dealt directly with suppliers
- Prepared employee schedules and oversaw employees completing routine checklists
- Handled payments and end of day cash reconciliations
Education
Business Administration Diploma -
Red Deer Polytechnic
Red Deer, ABInsurance License, Level 1 Agency
Bilingual Certificate, Grade 12 Diploma -
Lindsay Thurber Comprehensive High School
Red Deer, ABSkills
- Risk assessment
- Policy development
- Data analysis
- Attention to detail
- Customer service
- Multitasking capacity
- Adaptability
- Self-motivated attitude
- Training & Development
Timeline
Personal Insurance Advisor
Co-operators
02.2022 - Current
Office Assistant/Reception
Bone & Joint Physiotherapy
11.2020 - 06.2021
Management
Katz Meow Hair Salon
10.2018 - 04.2020
Business Administration Diploma -
Red Deer Polytechnic
Insurance License, Level 1 Agency
Bilingual Certificate, Grade 12 Diploma -
Lindsay Thurber Comprehensive High School
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