Dedicated Program Support Worker with expertise in crisis intervention and daily living support. Proven ability to facilitate group activities and collaborate with teams to enhance client well-being. My experience with addiction and personal clean time of over 3 years allows me to share that experience to help others.
Overview
17
17
years of professional experience
Work History
Program Support Worker
Ark Aid Street Mission
London, Ontario
12.2023 - 07.2025
Supported management of emergency situations and crisis interventions to ensure client safety and well-being.
Facilitated group activities to promote social interaction and community engagement.
Participated in weekly team meetings to discuss upcoming initiatives and strategies.
Aided patients in daily living requirements, including social events, emotional care, and personal hygiene, enhancing their quality of life.
Arranged necessary supplies for activities and events to ensure smooth operations.
Assisted clients with daily living and personal care needs, fostering independence and dignity.
Assembly Line Worker
Toyota Motor Manufacturing Canada
Woodstock, Ontario
05.2008 - 02.2023
Operated assembly line equipment to ensure smooth production flow.
Collaborated with team members to enhance assembly line efficiency.
Followed safety protocols and maintained a clean workspace.
Worked quickly and efficiently while maintaining high standards of quality control.
Verified accuracy of assembled parts before moving them down the line for further processing.
Trained new employees on assembly processes to improve team capability.
Reported issues promptly to supervisors for resolution.
Recognized defective material and reported issues to management.
Education
High School Diploma -
London Central Secondary School
London, ON
06-1997
Skills
Crisis intervention
Crisis management
Daily living support
Group facilitation
Program organization
Client relationship management
Team collaboration
Conflict resolution
Problem solving
Attention to detail
Employee training
Affiliations
volunteer once a week at the AA Central Office in London doing customer service and engravings.
Also involved in various service in AA on committees as well as in my home group
<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC
Executive Director & Peer Support Program Manager at We Will Recover SocietyExecutive Director & Peer Support Program Manager at We Will Recover Society