James Wilson
San Diego
Summary
Credentialed substitute teacher with active California Substitute Teaching Permit and TESOL Certificate. Demonstrates reliability and professionalism in executing lesson plans and supporting classroom procedures. Experienced in engaging with diverse student populations while fostering a positive and orderly learning environment.
Overview
28
28
years of professional experience
Work History
Membership Clerk
Costco Wholesale
01.1998 - Current
- Work daily in a structured, rules-based environment with large groups
- Communicate expectations clearly and professionally
- Maintain order and handle challenging situations calmly
- Support individuals from diverse cultural and socioeconomic backgrounds
E-Commerce Support Agent
Costco
01.2022 - 01.2023
- Provided clear instructions via phone, email, and chat
- Adapted communication style to meet individual needs
- Resolved customer complaints through effective communication and problem-solving skills.
- Educated members about membership benefits and promotions available at the store.
Education
Bachelor of Science - Electrical Engineering
San Diego State University
San Diego, CA, USAAssociate Degree - Computer Science
Cuyamaca College
El Cajon, CA, USASkills
- Classroom Supervision
- Data entry accuracy
- Conflict resolution
- Following Lesson Plans
- Clear Communication
- Supporting Positive Behavior
- Patience & Professionalism
- Time Management
- ESL / ELL Support
- Classroom Technology Basics
References
Available upon request
Certifications And Permits
- California Substitute Teaching Permit
- TESOL Certificate (Teaching English to Speakers of Other Languages)
Timeline
E-Commerce Support Agent
Costco
01.2022 - 01.2023
Membership Clerk
Costco Wholesale
01.1998 - Current
Bachelor of Science - Electrical Engineering
San Diego State University
Associate Degree - Computer Science
Cuyamaca College