James Whalen
Loomis
Summary
Professional sales expert prepared for challenges of dynamic sales environment. Brings valuable experience in client acquisition and retention, consistently achieving impactful sales outcomes. Known for fostering collaborative team efforts and demonstrating adaptability to evolving market demands, while excelling in persuasive communication and strategic planning.
Overview
1
1
Certification
42
42
years of professional experience
Work History
Outside sales representative
Senga Energy
08.2024 - 04.2025
- Assessed solar energy needs of potential customers, recommended suitable systems, and coordinated with design team to generate proposals.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Assistant Store Manager - Operations
Lowe’s Home Improvement
04.2017 - 07.2024
- Managed Front End and Back End operations, overseeing Receiving and Night freight crew responsibilities for a $47M location and supervising 65-75 employees, ensuring operational efficiency and compliance
- Directed store opening and closing, employee scheduling, daily business verification, and order management oversight to enhance workflow and elevate customer satisfaction
- Oversaw Pro-Business Account management, established new business accounts, and provided project layouts and quotes to support sales growth
- Delivered exceptional customer service by identifying needs, providing solutions, and sourcing special order products using Genesis and M2O systems
- Achieved recognition as store Credit Captain by training staff on credit promotions
Project Manager
Drumm Construction
12.2011 - 04.2017
- Developed job plans and negotiated subcontractor costs for residential remodel and construction projects, optimizing project budgets
- Scheduled and coordinated subcontractors to ensure timely project completion and meet client requirements
- Delivered progress reports to General Contractor and clients, maintaining transparency and project alignment
- Revised construction schedules to minimize delays and enhance resource utilization
Services Manager
Via Services/Via West, Cupertino CA
Cupertino, CA
10.1993 - 03.2011
- Hired and trained personnel, enhancing service delivery quality and staff competency
- Created and managed budgets, maintaining full accountability to Directors and ensuring financial stability
- Planned menus and ordered all food and supplies, optimizing cost control and nutritional standards
- Coordinated science camp and site rental programs, boosting participation and revenue generation
- Created and managed budgets, ensuring accountability to Directors and maintaining financial stability
Chef – Manager
Tony Romas Restaurant, San Francisco, CA
San Francisco, CA
09.1992 - 09.1993
- Established food budget to control costs and enhance profitability
- Hired and trained personnel to cultivate a skilled and cohesive team
- Designed menus and planned initial setup for new restaurant to ensure successful launch and strong customer appeal
Sous Chef
L’Horizon Restaurant, San Jose CA
San Jose, CA
08.1990 - 09.1992
- Opened restaurant and led kitchen staff, ensuring operational efficiency from inception
- Prepared food and coordinated ordering to uphold quality and control inventory
- Planned and executed banquets and catering, achieving successful high-quality events
Sales Manager
Grossman’s/Hubbard and Johnson Hardware
01.1986 - 08.1989
- Assisted customers and managed merchandise ordering to enhance customer satisfaction and maintain inventory accuracy
- Oversaw inventory and trained new personnel to streamline operations
- Managed store opening and closing procedures the store, ensuring security and operational readiness
Assistant Store Manager/Sales Associate
Pay N Pak Home Improvement Warehouse
02.1983 - 12.1986
- Trained staff and assisted customers, enhancing service quality and team performance
- Designed kitchen cabinet layouts and trained sales associates, boosting sales effectiveness
- Supported new store setup, ensuring operational readiness for successful launch
Education
Masters - Public Health
KAPLAN UNIVERSITY
Davenport, IA01.2016
Bachelor’s Degree - Nutrition Science
KAPLAN UNIVERSITY
Davenport, IA01.2014
Certificate - Professional Chef Program
CALIFORNIA CULINARY ACADEMY
San Francisco, CA01.1990
Skills
- Customer Service-oriented
- Problem-solving
- Account management
- Goal oriented
- Team leadership
- Sales techniques
- Relationship building
- Motivated team player
Certification
- USAID: Certificate of Course Completion in Global Health – HIV/AIDS Surveillance
- Certificate of Course Completion in Global Health - Fostering Change in Health in Health Services
- Certificate of Course Completion in Global Health - Monitoring & Evaluation Fundamentals
- Certificate of Course Completion in Global Health – Immunization Essentials
- National Institutes of Health Certificate of Completion – Protecting Human Research Participants
- University of Washington Certificate of Completion – Introduction to Outbreak Investigation
- Certificate of Completion – Epidemiology in Public Health
- North Carolina Institute for Public Health Certificate of Completion – Recognizing an Outbreak
- IACET/FEMA IS-00100.b Introduction to Incident Command System ICS-100
- IS-00200.b ICS for Single Resource and Initial Action Incident ICS-200
- IS-00700.a National Incident Management System (NIMS) An Introduction
Timeline
Outside sales representative
Senga Energy
08.2024 - 04.2025
Assistant Store Manager - Operations
Lowe’s Home Improvement
04.2017 - 07.2024
Project Manager
Drumm Construction
12.2011 - 04.2017
Services Manager
Via Services/Via West, Cupertino CA
10.1993 - 03.2011
Chef – Manager
Tony Romas Restaurant, San Francisco, CA
09.1992 - 09.1993
Sous Chef
L’Horizon Restaurant, San Jose CA
08.1990 - 09.1992
Sales Manager
Grossman’s/Hubbard and Johnson Hardware
01.1986 - 08.1989
Assistant Store Manager/Sales Associate
Pay N Pak Home Improvement Warehouse
02.1983 - 12.1986
Certificate - Professional Chef Program
CALIFORNIA CULINARY ACADEMY
Bachelor’s Degree - Nutrition Science
KAPLAN UNIVERSITY
Masters - Public Health
KAPLAN UNIVERSITY
Internships
- Intern December 2015 – March 2016 Placer Nevada County Medical Society
- Assisted in research and data compilation for the Rx Safety Coalition
- Researched and assisted in developing Rx Safety toolkit
- Participated in Action Team meetings
- Conducted physician survey for buprenorphine prescribers
- Intern September 2015 – December 2015 El Dorado County Public Health Department – Preparedness Division
- Assisted in preparation for PHAB accreditation
- Assisted in data gathering for Healthy Stores for a Healthy Community Campaign