Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Server

James Towler

Waiter
Victoria,Victoria BC

Summary

To obtain a challenging position in a amazing team-orientated restaurant in order to further my knowledge and passion for the food and beverage industry. Having traveled globally and extensively through Canada i look forward to bring something unique to the team.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

Head Server

Acme
Calgary, AB
10.2022 - 04.2023
  • Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
  • Held daily meetings with servers on each shift to discuss specials and driving sales of key items.
  • Trained new staff on restaurant operations and policies to strengthen performance.

Assistant General Manager

Gorilla Whale
Calgary, AB
05.2021 - 08.2022
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Mentored and motivated team members to achieve challenging business goals.
  • Managed budget implementations, employee evaluations, and contract details.
  • Motivated, trained, and disciplined employees to maximize performance.

Head Server

The Goose
Calgary, AB
11.2019 - 03.2020
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.

Server/Bartender

Ox Bar De Tapas
Calgary, AB
10.2017 - 10.2019
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Specialized and used premium spirits to create an extraordinary and memorable cocktail experiences.

Head Server

Mamakas Taverna
Toronto, ON
02.2015 - 12.2016
  • Held daily meetings with servers on each shift to discuss specials and driving sales of key items.
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Joji's School For Hair
Vancouver, BC
09.2008 - 10.2009

Skills

Food and beverage pairings

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Head Server

Acme
10.2022 - 04.2023

Assistant General Manager

Gorilla Whale
05.2021 - 08.2022

Head Server

The Goose
11.2019 - 03.2020

Server/Bartender

Ox Bar De Tapas
10.2017 - 10.2019

Head Server

Mamakas Taverna
02.2015 - 12.2016

Joji's School For Hair
09.2008 - 10.2009

Similar Profiles

CREATE PROFILE
James TowlerWaiter