JAMES R. SILVERTHORN
Synergy Commercial
Los Angeles
4
years of professional experience
Driven customer service specialist with expertise in sales and team collaboration, adept at organizing and displaying merchandise efficiently. Proven ability to build strong customer relationships and resolve issues effectively. Eager to leverage skills in a new role as retail service specialist, contributing to a positive and productive team environment.
Work History
Operations Supervisor
1 Year 3 Months- Account logistics
- Daily operations work flow
- Ensuring all worker trucks were properly maintained and ready for departure
- Maintenance and inspection of all cleaning tools before tools were loaded onto all work trucks
- Main personal assistant to the owner of Synergy Commercial
Vendor and Sales Specialist
1 Year 10 Months- Establishing personal relationships with clients
- Having a thorough knowledge of Hugo Boss products
- Styling and dressing static figures
- Meeting daily sales goals
Personal Shopper and part time butcher
1 Year 1 Month- Wholefoods personal shopper for online customers
- Assuring fresh foods were shopped last to maximize freshness upon delivery
- Always recommending replacement products when desired products were sold out
- Assisted the butcher department and other areas of the store during slow peak online shopping hours
Education
Associate in Arts (A.A.) - English
GPA: 3.5 GPA
Skills
Advanced customer service skills
Building friendly relationships with customers to keep them loyal to the company
Advanced team player collaboration
Taking on work responsibilities that are outside of my expected work responsibilities
Working independently
Resolving issues with upset customers
Creating a positive team work environment
Timeline
Operations Supervisor
Synergy Commercial
03.2025 - CurrentRead More
Vendor and Sales Specialist
Hugo Boss
04.2023 - 02.2025Read More
Personal Shopper and part time butcher
Whole Foods Market
02.2022 - 03.2023Read More
ORANGE COAST COLLEGE
Associate in Arts (A.A.) from English
Read More