JAMES NDUJIFE

• Managed inventory control, cash control, and store opening and closing procedures.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Collected room deposits, fees, and payments.
• Completed late check-ins and directed guests to rooms and facilities.
• Answered phone within [Number] minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
• Welcomed guests and assisted with check-in/check-out procedures
• Managed reservations and bookings
• Handled guest inquiries and requests with professionalism and efficiency

Provided exceptional customer service
Managed inventory and restocking shelves
Assisted with cashier duties and checkout operations

Handled customer inquiries and complaints
Maintained cleanliness and organization of store
Supported inventory management and stocking activities