Summary
Overview
Work History
Education
Skills
References
Timeline
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James Miller

Victoria,BC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Outgoing team player with positive attitude and able to work under pressure. Skilled in processing transactions, handling cash, arranging merchandise, and both opening and closing workplace. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

10
10
years of professional experience

Work History

Sales Associate

Kutchies
07.2023 - 12.2023
  • Opened and closed store located downtown on regular basis (key holder).
  • Provided in-depth knowledge of products to customers resulting in increased sales and repeat clients.
  • Packed and shipped products out, unpacked and shelved new stock.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Advertised effectively for store on Social Media and outside workplace.

Sales Associate

Camouflage
06.2021 - 05.2023
  • Answered customer questions regarding sizing, accessories and proper care for merchandise;
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.

Oceaneer

Salish Sea Center (Sidney Aquarium)
06.2014 - 06.2019
  • Greeted visitors as they entered aquarium and answered questions from the public about animals in the aquarium and in BC more generally;
  • supervised "touch tank"; responsible for cleaning and maintaining tanks, general maintenance.

Education

Bachelor of Science - Marine Biology

Dalhousie University
Halifax, NS
06.2025

Oak Bay Secondary
Victoria, BC
06.2020

Skills

Strong communication skills

Time management

Ability to work with a wide variety of people

Sales Expertise

Stock adjustments (online and physical)

Online and physical advertising

Order Processing

Positive attitude

Independent worker, problem solver

References

Charlie Snow, Owner of Kutchies Victoria BC

(250) 507 9793

Natasha Wright Assistant Manager of Kutchies Victoria BC

(250) 986 2629

Jordan Riswold, Store Manager of Camouflage Victoria BC

(250) 896 1033





Timeline

Sales Associate

Kutchies
07.2023 - 12.2023

Sales Associate

Camouflage
06.2021 - 05.2023

Oceaneer

Salish Sea Center (Sidney Aquarium)
06.2014 - 06.2019

Bachelor of Science - Marine Biology

Dalhousie University

Oak Bay Secondary

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