James MacCormack
Thunder Bay,ON
Summary
Hardworking operator with 20 years experience in bus transportation. Able to maintain professional relationships regardless of position or background. Adept at delivering exceptional customer service with an ability for making decisions and solving problems.
Overview
7
7
years of professional experience
Work History
Transit Bus Operator
City Of Thunder Bay
05.2023 - Current
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Avoided critical incidents by monitoring passengers for signs of unsafe or disorderly behaviors
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Aided passengers with disabilities, wheelchairs and other mobility aids
Motor Coach Operator
Ontario Northland
07.2021 - 04.2023
- Transported passengers safely along prescribed highway routes
- Completed pre- and post-trip bus inspections for safe operation
- Communicated regularly with central dispatch teams to report delays and route changes.
- Managed loading, unloading and safety of all persons, cargo and freight.
- Interacted professionally with customers to make educated decisions and address issues.
- Adhered to all Ontario HTA laws, and MTO hours of service regulations.
Transit Bus Operator
City Of Thunder Bay
05.2016 - 06.2021
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Developed and maintained positive relationships with passengers and other drivers.
Education
High School Diploma -
Sir Winston Churchill High School
Thunder Bay, ON06.1998
Skills
- Familiar with Ontario Occupational Health and Safety Act
- Flexible and adaptable
- Critical thinking and problem solving skills
- Ability to Multitask
- Verbal and Written Communication
- Proficient in office computer equipment and software
- Clean driving record
Timeline
Transit Bus Operator
City Of Thunder Bay
05.2023 - Current
Motor Coach Operator
Ontario Northland
07.2021 - 04.2023
Transit Bus Operator
City Of Thunder Bay
05.2016 - 06.2021
High School Diploma -
Sir Winston Churchill High School
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