James Langston
Sacramento
Summary
Disciplined and results-driven professional with a strong customer service focus, honed as a Shift Lead at Jamba Juice. Proven ability to enhance guest experiences and motivate teams, while effectively managing relationships. Skilled in performance improvement and communication, consistently delivering tailored solutions that exceed client expectations with Sunshine Cleaner's. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Jamba Juice Shift Lead
Sizzling Platter
10.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Jeff Duerson Caterer
Jeff Duerson Catering
09.2023 - 11.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Construction Worker
Sunshine Cleaners, LLC
05.2024 - 08.2024
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sitesto keep job sites clean and organized.
Jamba Juice Team Member
Sizzling Platter
11.2022 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
GED -
American River College
Sacramento, CA05-2026
High School Diploma -
Leroy Greene Academy
Sacramento, CA05-2023
Skills
- Customer service focus
- Guest service
- Team motivation
- Performance improvement
- Relationship management
- Strong verbal and written communication
Timeline
Jamba Juice Shift Lead
Sizzling Platter
10.2024 - Current
Construction Worker
Sunshine Cleaners, LLC
05.2024 - 08.2024
Jeff Duerson Caterer
Jeff Duerson Catering
09.2023 - 11.2024
Jamba Juice Team Member
Sizzling Platter
11.2022 - 08.2023
GED -
American River College
High School Diploma -
Leroy Greene Academy
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