Dynamic and results-driven professional with extensive experience in guest services and team leadership at Jamba Juice. Proven ability in conflict resolution and cash handling, fostering a positive environment while enhancing team performance. Skilled in workflow management, ensuring efficient operations and exceptional customer satisfaction. Committed to employee engagement and continuous improvement.
Being a Team Lead at Jamba Juice Consisted of a few things.
-Money Management
-Scheduling
-Checking Inventory/Stock
-Cleaning
-Food Handling
-Team Building & Teamwork
-Minimal Computer Work
I've already had job experience prior, however this job taught me to responsible for a whole team of people. Ensuring that the work place was not only efficient, but all team members felt like they were in a good environment. Being put at the forefront of dealing with customers/clientele, as well as ensuring our products, supplies, etc. were working & effective.
When I worked for Target I really expanded my skillset.
-Guest Services/Returns
-Starbucks Barista
-Stocking
-Pick Up & Delivery
-Cleaning
-Task Management
-Shopping Cart Operator
-Money Handling
Aside from my time at Walmart I obtained even more skills from Target. In short, I had to perform prior tasks & learn new ones. I worked in Guest Services return & exchanging guest items, finding solutions, & satisfying the guest accommodations. I also have Barista Experience learning how to operate certain machines, learn a menu, & make a variety of beverages. Later on, I ended up "leading" the entire sales floor ensuring each department was secured & taken care of. As well as, learning certain machinery to collect every shopping cart in the premise. Even, collecting money from the whole store & depositing it into our safe.
Additionally, I also adapted these into my work ethic
This was a short summer Job I wanted for the extra experience & fun
-Concessions
-Selling Tick
-Dishwashing
-Team Work
I already had plenty of inexperience, but was able to learn even more. I learned how to make, sell, stock, & advertise certain food. I worked in a ticket box selling & communicating with customers, affirming that they enjoy the entertainment & does hesitate to ask any additional questions. The other new skill I learned wash Dishwashing with different grades of chemicals & dish detergent.
This was my first ever job. This was where I learned & only continued to advance my skills
-Helping Customers/Clientele with their online pickups & deliveries
-Communication
-Problem Solving
-Stocking & Zoning
-Teamwork
-Adaptable
This is where I learned all of my work "basics" & only have tried to improve overtime. Although, I did do things that weren't always in my department. I'm still beyond grateful I picked up the experience.
Additional life skills that developed in my work ethic
Registered Beverage Server(RBS) Certifcate