James Ellison
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. A beginner in the world of finance and economics, ready to further enhance and apply my knowledge.
Recently graduated Finance student looking for my plot of land in the business landscape.
Overview
8
8
years of professional experience
Work History
Casual PPT Retail Sales Associate
Alcohol New Brunswick Liquor (ANBL)
05.2021 - Current
- Trained to open and close store and perform all in office acting tasks.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Trained and certified forklift operator for use in warehouse organization, stock to floor efficiency, loading orders and unloading product.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Meticulously picking and checking online licensee orders to assure satisfaction for our non-public customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Used POS system to process sales, returns, online orders, and gift card activations.
Sales Associate
Bass Pro Shops Outdoor World
11.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Sales Associate
Sport Chek
11.2018 - 08.2020
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Helped customers make choices based off product knowledge and situational analysis.
- Picked, checked and prepared shipping for online orders bought through our online ordering service.
- Took extra hours to help during peak times of the year or marketing changeover.
Park Attendant
Magic Mountain
05.2018 - 09.2019
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Trained ride operator for safe use of all amusement park rides.
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Watched areas to anticipate problems and intervened to prevent accidents.
- Assisted in event planning and execution, ensuring a smooth experience for all attendees.
- Operated cash registers accurately during busy periods, demonstrating strong attention to detail under pressure.
- Implemented crowd control measures during peak hours, promoting an organized flow of traffic within the park grounds.
- Collaborated with maintenance staff to address repair needs quickly, minimizing downtime of attractions and facilities.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Snow Removal
Neighbours And Family Members
11.2015 - Current
- Interpreted forecasted snow conditions to prepare for snow removal.
- Provided support in snow removal activities during winter months.
- Assisted with seasonal preparations including snow removal during winter months.
- Leveraged snow removal equipment to plow streets and parking lots.
- Reduced safety hazards with diligent snow removal and ice treatment during winter months.
Education
BBA - Finance
Université De Moncton
Moncton, NB06.2024
High School Diploma -
École L'Odyssée
Moncton, NB06.2019
Skills
- Economic and Financial Analysis
- Financial Planning and Forecasting
- Business Dissection
- Finance options understanding
- Independent judgement
- Portfolio management
- Customer Service
- Time Management
- Reliability and punctuality
- Product Knowledge
- Relationship Building
- Customer Needs Assessment
- Product Recommendations
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Casual PPT Retail Sales Associate
Alcohol New Brunswick Liquor (ANBL)
05.2021 - Current
Sales Associate
Bass Pro Shops Outdoor World
11.2020 - 01.2021
Sales Associate
Sport Chek
11.2018 - 08.2020
Park Attendant
Magic Mountain
05.2018 - 09.2019
Snow Removal
Neighbours And Family Members
11.2015 - Current
BBA - Finance
Université De Moncton
High School Diploma -
École L'Odyssée
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