James Brookes

• Help analyze findings in investigative matters, and develop fact-based technical reports detailing events over specified periods of time
• Prepare reports and documents case details, development and outcome
• Knowledge of proper forensic investigation techniques when working with compromised system images or files
• Strong knowledge of policies and procedures regarding chain of custody practice
• Knowledgeable with leading digital forensic tools, X-Ways, Cellebrite, Axiom Magnet, etc.

• Identifying, troubleshooting, and fixing minor and complex technical problems for various operating systems, applications, and network issues.
• Collaborated on the Mobile Data Management Project configuring and troubleshooting over 1000 mobile cellular devices to officers and civilians.
• Provided HDD data recovery assistance to civilians with failed boot devices.

• Responsible for hardware end-user support, network, and computer configuration, troubleshooting and repair for officer’s tablets (iPads/Android), desktops, iMacs, laptops, MacBooks, etc.

• Maintained Asset Database, modifying the status, and location, of new and old devices, and the addition and deletion of keys as devices were purchased or retired.

• Performed Field Technician duties for all police offices through-out the York Region, travelling to different sites deploying and configuring desktops, laptops, switches.