Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

James Black

Calgary,AB

Summary

Proven leader and effective communicator, I excelled at Mill Street Brewing by enhancing team collaboration and customer satisfaction. With a knack for problem-solving and maintaining composure under pressure, my ability to multitask and attention to detail drove operational excellence, significantly contributing to a positive work environment and efficient service delivery.

Overview

5
years of professional experience
1
Certification

Work History

Mill Street Brewing

AGM
02.2019 - 03.2022

Job overview

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Smugglers Inn

Head Bartender
06.2017 - 03.2020

Job overview

  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Closed out cash register and prepared cashier report at close of business.

Education

University of Calgary
Calgary, AB

Bachelor Of Arts from Psychology
06.2009

University Overview

Doing research in Abnormal and the psychology of vision.

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Calm Under Pressure

Languages

English
Full Professional

Certification

Proserve, Protect

Timeline

AGM

Mill Street Brewing
02.2019 - 03.2022

Head Bartender

Smugglers Inn
06.2017 - 03.2020

University of Calgary

Bachelor Of Arts from Psychology

Proserve, protect.

James Black