Jamelle Bloomer
Rimbey,AB
Summary
Energetic administrative assistant, offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
123 Dental
08.2021 - 09.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
Dental Receptionist
Sylvan Lake Dental Centre
12.2015 - 03.2018
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Completed patient referrals to other medical specialists.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
Education
Medical Office Assistant/ Unit Clerk
Academy of Learning
Red Deer, AB06.2003
Skills
- Patient Scheduling
- Office Opening and Closing
- Patient Flow Management
- Electronic Practice Management (EPM)
- Administrative Support
- Phone and Email Etiquette
- Payment Processing
Languages
English
Timeline
Dental Receptionist
123 Dental
08.2021 - 09.2022
Dental Receptionist
Sylvan Lake Dental Centre
12.2015 - 03.2018
Medical Office Assistant/ Unit Clerk
Academy of Learning
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