Jamal Gladden
OCEANSIDE, CA
Summary
Motivated Customer Representative with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Overview
10
10
years of professional experience
Work History
Sales Representative
Superstar Car Wash
03.2024 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Customer Service Representative
Target
12.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sales Representative
Bob's Discount Furniture
04.2019 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Ashley Furniture Homestore
02.2014 - 04.2019
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
High School Diploma -
Oceanside High School
Oceanside, CA06-1999
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Accomplishments
- Achieved quotas through effectively helping with selling mattresses.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Sales Representative
Superstar Car Wash
03.2024 - 05.2024
Customer Service Representative
Target
12.2022 - 12.2023
Sales Representative
Bob's Discount Furniture
04.2019 - 11.2022
Sales Representative
Ashley Furniture Homestore
02.2014 - 04.2019
High School Diploma -
Oceanside High School
Similar Profiles
Brian JungBrian Jung
District Manager at Superstar Car WashDistrict Manager at Superstar Car Wash
Jennifer CotaJennifer Cota
Assistant Manager of Business Development at Superstar Car WashAssistant Manager of Business Development at Superstar Car Wash
Jesus JimenezJesus Jimenez
Fast Pass Sales at Superstar Car WashFast Pass Sales at Superstar Car Wash
Jose CostelloJose Costello
Maintenance Supervisor at The Management AlternativeMaintenance Supervisor at The Management Alternative
Ramon RamirezRamon Ramirez
Electrician at Jakez ElectricElectrician at Jakez Electric