Jalen Gaskins
Three Trees Delivery
Dublin
8
years of professional experience
Compassionate Animal Caregiver with three years of experience in customer-facing roles and hands-on management of high-energy dog breeds. Skilled in fostering positive interactions between clients and pets while ensuring safety and comfort. Experience in daily care, exercise, and behavioral engagement enhances ability to support animal welfare in a collaborative kennel environment.
Work History
Specialist
2 Months- Enhanced customer satisfaction by providing personalized service and addressing inquiries effectively.
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
Sales Associate
5 Years 1 Month- Guided customers in product selection, enhancing their shopping experience with detailed information.
- Responded to customer inquiries and resolved issues, ensuring satisfaction and loyalty.
- Recommended and upsold additional items tailored to customer interests, increasing overall sales.
Delivery Driver Manager
1 Year 4 Months- Delivered exceptional customer service by promptly addressing inquiries during deliveries, enhancing customer satisfaction.
- Provided excellent customer service by addressing inquiries during deliveries.
- Resolved customer service complaints professionally and knowledgeably, reinforcing trust and loyalty to the company.
Shift Lead Manager
8 Months- Resolved customer complaints promptly, enhancing customer satisfaction.
- Monitored employee performance, delivering constructive feedback for skill development.
- Assisted employees with task completion during busy times.
Education
UX / UI Designer Certification - Product Design
High School Diploma
Skills
Product knowledge
Customer service
Team collaboration
Adaptability to change
Expert problem solving
Analytical thinking
Listening skills
Education and Training
other,other
Timeline
Specialist
Apple
09.2025 - 11.2025Read More
Sales Associate
Three Trees Delivery
07.2021 - CurrentRead More
Delivery Driver Manager
The Medical Strain
11.2019 - 03.2021Read More
Shift Lead Manager
Teaspoon
02.2019 - 10.2019Read More
Arlington High School
High School Diploma
Read More
Chegg Skills (FKA: Thinkful)
UX / UI Designer Certification from Product Design
Read More