Jake Smith
Student
Santa Ana
Summary
Dynamic professional with a proven track record in high-pressure environments, such as Dennys Restaurant, where exceptional customer service and team collaboration were paramount. Skilled in staff coordination and efficient material handling, demonstrated at Target. Achieved significant improvements in classroom support and student engagement as a Teacher's Aide. Excels in multitasking and problem-solving, enhancing operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Host
Dennys Restaurant
05.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
Warehouse Worker
Target
11.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Teachers Aide
Santa Ana School District
05.2023 - 09.2023
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom activities, tutoring, and reviewing work.
Education
High School Diploma -
Santa Ana High School
Santa Ana, CA 05.2001 -
Skills
Team collaboration
Customer service
Telephone reception
Server support
Staff coordination
Certification
Computer Applications
Timeline
Computer Applications
05-2025
Host
Dennys Restaurant
05.2024 - Current
Warehouse Worker
Target
11.2023 - 02.2024
Teachers Aide
Santa Ana School District
05.2023 - 09.2023
High School Diploma -
Santa Ana High School
05.2001 -
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