Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Genghong Xu

Genghong Xu

North York,ON

Summary

Dynamic and adaptable professional with a strong background in customer service and team collaboration, honed at Infinity Black Murder Mystery. Proven ability to enhance guest experiences and maintain high cleanliness standards. Recognized for exceptional communication skills and a positive attitude, ensuring a welcoming environment and effective teamwork.

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Overview

1
1
year of professional experience

Work History

Host

Infinity Black Murder Mystery
09.2024 - Current

Work Content

  • Supervised customer's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.


  • Work achievements
  • Enhanced personal team organization and communication skills. Dealing with all kinds of people, I have realized that flexible and adaptable coordination skills are of vital importance.
  • Interacted with clients from various industries, experienced diverse personality traits, and broadened my horizons and tolerance.

Kitchen Hand

G-Funk
04.2024 - 05.2025

Work content

  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.


Work Achievements

  • Gained a certain understanding of the standards, management, and operation of the catering and service industry.
  • Reasonable and scientific management is of great significance to the efficiency and effectiveness of any work.
  • Treating people sincerely and not fearing hard work are the guarantees to overcome difficulties and also the foundation for winning trust and uniting the team.

Education

Bachelor of Arts - Economics

York University
Toronto, ON
12-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality

  • Adaptable to change
  • Exceptional communication
  • Teamwork and collaboration
  • Team player attitude
  • Positive attitude

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
French
Elementary

Timeline

Host

Infinity Black Murder Mystery
09.2024 - Current

Kitchen Hand

G-Funk
04.2024 - 05.2025

Bachelor of Arts - Economics

York University
Genghong Xu