Jake O'Riordan

• Provided white-glove valet service at a luxury hospitality venue while maintaining an impeccable customer experience.
• Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
• Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
• Maintained accurate record-keeping with proactive attention to client information updates, check-ins and departures.

• Create 80%+ of self-generated pipeline through proactive outreach and in-home consultations.

• Deliver tailored proposals for high-ticket energy-efficient upgrades ($5K–$100K+), addressing specific homeowner pain points and objections.

• Guide customers through financing processes, assess creditworthiness and secure approvals to maximize close rates.

• Exceed revenue targets through strategic qualification and persuasive solution selling in a high-velocity sales environment.