Jake LeClair
Blackstock,ON
Summary
Proven in enhancing learning outcomes and tour quality at Super Sonic Road Race School and Trail Tours, I excel in adaptability and time management. Leveraging skills in continuous improvement and teamwork, I've significantly boosted customer satisfaction and safety standards, showcasing a commitment to excellence and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Motorcycle Race School Instructor
Super Sonic Road Race School
08.2020 - Current
- Evaluated student progress using various assessments, modifying instruction for better learning outcomes.
- Customized instructional approaches based on evaluation results.
- Developed individualized learning plans to cater to diverse student needs, improving overall comprehension and retention of material.
- Adapted teaching methods and materials to meet students' varying needs.
Tour Guide
Trail Tours
06.2019 - Current
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
General Helper
Brooklin Cycle Racing
11.2019 - 02.2023
- Improved workplace safety by maintaining a clean and organized work environment.
- Loaded, unloaded and identified building materials, machinery and tools to distribute tools to appropriate locations.
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Collaborated with team members to complete complex tasks efficiently and effectively.
- Assisted equipment operators in alignment, movement and adjustment of equipment and materials.
Education
High School Diploma -
Clarington Central Secondary School
Bowmanville, ON06-2019
Skills
- Reliability
- Time management
- Attention to detail
- Continuous improvement
- Adaptability
- Teamwork and collaboration
- Problem-solving abilities
Languages
English
Professional Working
Certification
- WHMIS 2015
- Mobile Elevating Work Platforms
Timeline
Motorcycle Race School Instructor
Super Sonic Road Race School
08.2020 - Current
General Helper
Brooklin Cycle Racing
11.2019 - 02.2023
Tour Guide
Trail Tours
06.2019 - Current
- WHMIS 2015
- Mobile Elevating Work Platforms
High School Diploma -
Clarington Central Secondary School
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