Vernon Mulford
Spokane,WA
Summary
I have been a ski instructor for over 12 years and a member of PSIA for the last 8 years. I have taught 100's of students the joy of skiing. I find teaching the students as much rewarding for me as it is for them. This is encouraging me to excel in becoming a better instructor through continued education and certification. I am planning to be ski instruction for many years ahead and teach many more future skiiers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ski School Instructor
49 Degrees North Mountain Resort
12.2023 - Current
- Established a welcoming environment that encouraged open communication between instructors, students, and parents/guardians alike.
- Enhanced guest satisfaction by addressing individual needs and preferences in ski lessons.
- Provided constructive feedback to students in a supportive manner, promoting continuous growth and skill development.
- Maintained accurate records of student attendance, progress reports as required by management policies.
- Mentored new instructors, ensuring high-quality teaching standards across the entire team.
- Inter-Department Trainer.
- Perform responsibilities as Weekend Supervisor of Ski Instructors.
Ski Instructor
Mount Spokane Ski and Snowboard Park
11.2012 - 03.2020
- Designed and implemented skill-building exercises that catered to the varying abilities of students, leading to their increased confidence on the slopes.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Increased student satisfaction and retention rates by providing individual attention, support, and constructive feedback.
- Ensured compliance with all resort rules regarding lift usage, gear checks, trail closures while upholding high safety standards.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Facilitated group coaching sessions and provided individual coaching support.
- Staff Trainer of weekly instructor Clinics
Education
Bachelor of Science - Business Administration
Central Washington University
Ellensburg, WA06-1992
Skills
- Safety awareness
- Physical fitness
- Video analysis
- Equipment fitting
- Expert skiing technique
- Mountain navigation
- Beginner coaching
- In-depth terrain knowledge
- Advanced coaching
- Group management
- Intermediate coaching
- Mogul skiing
- Children's instruction
- Safety management
- Equipment operations
- Group and individual instruction
- Progress monitoring
- Injury prevention
- Administrative tasks
- Group instruction
- Ski techniques education
- Client evaluation
- Chair lift assistance
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Self motivation
- Effective communication
- Active listening
- Critical thinking
- Practice planning and management
- Reliability
- Motivational techniques
- Positive reinforcement
- CPR/AED
- Professionalism
- Interpersonal skills
- Coaching experience
- Team building
- Instructional course leadership
Certification
- A1, PSIA - 8 years
- SR1, PSIA NW - 4 years
Timeline
Ski School Instructor
49 Degrees North Mountain Resort
12.2023 - Current
Ski Instructor
Mount Spokane Ski and Snowboard Park
11.2012 - 03.2020
- A1, PSIA - 8 years
- SR1, PSIA NW - 4 years
Bachelor of Science - Business Administration
Central Washington University
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