Sales professional with knowledge of mortgage finance real estate transactions, and emerging technology. Fowler College of Business graduate skilled in tracking loan processes, managing client records, coordinating workflows, and maintaining organized documentation. Brings strong communication, customer service, financial analysis, and CRM experience to real estate finance and operations environments.
Work History
MORTGAGE ASSISTANT
6 Years 3 Months
American Mortgage Plus | 04.2020 - Current
Built a CRM on the GoHighLevel platform leveraging artificial intelligence for buildout and pipeline automation, reducing process delays by 2 days per client.
Monitor loan process stages from pre-qualification through post-closing to support seamless transitions and timely completion.
Track application progress using internal software and maintain accurate records throughout the loan lifecycle.
Organize client interaction records to support efficient follow-up, communication, and workflow management.
BEACH ATTENDANT
8 Months
La Jolla Beach and Tennis Club | 03.2024 - 11.2024
Facilitated beach equipment rentals and reservations while delivering a high-quality guest experience.
Addressed guest inquiries and resolved concerns efficiently to maintain strong customer satisfaction.
FINANCIAL ADVISOR INTERN
3 Months
05.2023 - 08.2023
Conducted 100+ outbound prospecting calls per week to identify potential clients, generate conversations, and maintained a 10/3/1 ratio for scheduling financial planning meetings.
Gained hands-on experience in finance, insurance, sales, and client financial planning.
Prospected potential clients, scheduled meetings, and supported clients through financial planning discussions.
Organized, updated, and maintained client files using Microsoft’s on-premises CRM software.