Jaiyanti Sharma
Manager
Mississauga,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Account Manager
Shoppers Drug Mart
02.2023 - Current
- Planning and budgeting of expenses
- Resolving and escalating customer complaints
- Developed customized account plans for clients to help them achieve their business goals.
- Improved overall team productivity by implementing best practices in organization and time management.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Ordering office supplies and doing inventory
- Doing purchase orders and making invoices
Assistant Store Manager
Freedom Mobile
01.2020 - 03.2023
- Responsible for opening and closing of the store
- Ordering office supplies and maintaining inventory
- Doing regular store audits
- Doing product order and making invoices
- Recording meeting minutes and sending emails of discussions to higher management
- Managing schedules of manager and prioritizing the tasks given
- Auditing inventory
- Handling the confidential documents
- Working on RQ and connect
- Cost management
- Meeting and exceeding the sales target of store
- Dealing with customer billing issues
- Promoting and selling latest phone deals and plans
- Training 3-4 people at one time
Education
Advanced Project Management And Leadership
Lambton College
Mississauga, ON 01.2021 - 08.2022
Bachelor of Science -
Punjabi University
India 07.2015 - 06.2018
Skills
Scheduling and problem solving
Leadership and interpersonal management
Team management
Communication
Budget and skill management
MS office, MS project and Powerpoint
Timeline
Account Manager
Shoppers Drug Mart
02.2023 - Current
Advanced Project Management And Leadership
Lambton College
01.2021 - 08.2022
Assistant Store Manager
Freedom Mobile
01.2020 - 03.2023
Bachelor of Science -
Punjabi University
07.2015 - 06.2018