Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Jaimie Penner

Steinbach,Canada

Summary

Seeking a new opportunity to utilize my skills while contributing in a meaningful way to something I am passionate about. Extensive experience in customer service, youth and young adult training, and volunteering with children's groups has sharpened my leadership, communication and teamwork abilities. I have a deep love for encouraging and helping others achieve success. Known for attention to detail, I quickly learn and excel both as a team member and leader. Excellent communication skills allow me to quickly relate and pick up non-verbal cues and respond respectfully and empathically.

Overview

14
14
years of professional experience

Work History

Lounge Server and Supervisor

Smitty’s Restaurant
12.2019 - Current
  • Managed high-volume workloads during peak hours while maintaining a joyful attitude and professional demeanor.
  • Delivered exceptional service ensuring enjoyable dining experiences.
  • Ensured precise balancing of daily deposits and cashout transactions.
  • Effectively managed disputes through active listening.
  • Excelled at multitasking while ensuring efficiency.
  • Cultivated a welcoming atmosphere for both guests and team members.

Director and Consultant

Thirty-One Gifts
01.2015 - 12.2022
  • Maintained high sales performance, outperforming monthly targets.
  • Assisted clients and team members effectively.
  • Led a team of 40+ while mentoring them to achieve goals.
  • Participate in developmental opportunities.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

Stay-at-home Mom

My Children
01.2011 - 12.2019
  • Managed household and cared for two small children independently during husband's military deployments while also growing an online business.

Education

1 Year Certificate of Biblical Studies

Providence College
05-2009

Grade 12 - Math/Science and Drafting, Language

SRSS
06.1998

Skills

  • Multitasking
  • Attention to detail
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Critical thinking
  • Relationship building
  • Organization
  • Quick to learn
  • Basic computer skills
  • Customer service

Volunteer Experience

Youth, Crossview Church 12/24 - current. Small group leader in the Chill department of youth. Finding ways to connect with teens through shared hobbies, relating to the experiences they are going through at their age and in their home while helping them feel seen and loved and valued. Growing their relationship and understanding of Jesus through weekly messages, conversation and worship.

Kidzone, Grand Valley Church, 01/17 - 12/18, Teaching children through a variety of methods including singing, dancing, coloring, videos and group conversations. Building trusted relationships with the children as well as other volunteers. Being creative, both with the way lessons are planned and with helping children express themselves. Helping children feel loved, accepted, heard and valued.


References

Available upon request

Timeline

Lounge Server and Supervisor

Smitty’s Restaurant
12.2019 - Current

Director and Consultant

Thirty-One Gifts
01.2015 - 12.2022

Stay-at-home Mom

My Children
01.2011 - 12.2019

1 Year Certificate of Biblical Studies

Providence College

Grade 12 - Math/Science and Drafting, Language

SRSS
Jaimie Penner