To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Staff Training: Sales floor while collaborating with the Store Manager to train staff and enhance the customer experience through the implementation of feedback.
Stock and Inventory: Ensures the stockroom is organized and orderly, implementing effective inventory management practices to maintain accuracy and ensure that all store inventory is meticulously tracked and in optimal condition.
Customer Service: Provides exceptional customer service by addressing inquiries, resolving issues promptly, and delivering personalized assistance to enhance the overall shopping experience and foster customer satisfaction.
Training and Mentored: Comprehensive training programs and provided ongoing mentorship to team members, aiming to boost productivity and instill a strong commitment to delivering exceptional, friendly service.
Effective Communication and Conflict Resolution: Communicating with team members, customers, and stakeholders, fostering positive relationships, and resolving conflicts with diplomacy. Utilized active listening, empathy, and adaptability to understand and address diverse needs, enhancing collaboration and ensuring a harmonious work environment.
Cash Reconciliation: Processing of returns and exchanges, while meticulously managing cash flow to ensure accuracy and orderliness. This involved reconciling cash drawers and addressing discrepancies promptly.
Retail Inventory Management and Store Organization: Maintaining a tidy environment, restocking inventory, and preparing merchandise for display, which supports overall store presentation and operational efficiency.