Jaimer Ridz Matauez
Surrey,BC
Summary
Dynamic sales associate with a proven track record at Princess Auto, excelling in customer service and relationship building. Skilled in cash handling and problem-solving, I effectively managed returns and promoted merchandise, driving repeat business. Recognized for teamwork and maintaining store visual appeal, ensuring a positive shopping experience for all customers.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sale Associate
Princess Auto
02.2023 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Front Counter Staff Member
Tim Hortons
06.2022 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Provided support to other areas of the restaurant as needed, contributing to overall operational efficiency.
- Collaborated with management on implementing new initiatives aimed at improving the guest experience.
- Ensured food safety standards were met through regular cleaning and sanitizing procedures.
- Handled high-volume periods with ease, maintaining composure under pressure while serving customers efficiently.
Crew Member
Church’s Chicken
01.2019 - 10.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Auto Service Tech Harmonized Foundation - Automotive
Vancouver Community College
Vancouver, NoneSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Full Professional
Tagalog
Full Professional
Certification
Received Sabre Award in Physical and Education for showing leadership skills such as leading the class, being respectful to my peers, teachers, surrounding and encourage others be better everyday. (2017-2022)
Timeline
Sale Associate
Princess Auto
02.2023 - 04.2025
Front Counter Staff Member
Tim Hortons
06.2022 - 08.2023
Crew Member
Church’s Chicken
01.2019 - 10.2020
Auto Service Tech Harmonized Foundation - Automotive
Vancouver Community College
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