Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaime Valentin-Hickey

Bakersfield

Summary

Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Inside Sales Manager

Trinity Safety Company
12.2024 - Current
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Managed a high-performing inside sales team to exceed company targets and quotas consistently.
  • Updated accounts and maintained long-term relationships with clients.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Account Specialist

Fastenal
10.2023 - 01.2025
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Completed routine and complex account updates to resolve problems.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.

Education

Bachelor of Arts - Business Administration

California State University, Bakersfield
Bakersfield, CA
05-2022

Skills

  • Motivational skills
  • Sales team leadership
  • Account management
  • Customer surveying
  • Marketing
  • Customer relationship building
  • Recruitment

Certification

Introduction to CRM with Hubspot


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Inside Sales Manager

Trinity Safety Company
12.2024 - Current

Account Specialist

Fastenal
10.2023 - 01.2025

Bachelor of Arts - Business Administration

California State University, Bakersfield

Similar Profiles

CREATE PROFILE
Jaime Valentin-Hickey