Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaime Gray

Woodstock,NB

Summary

My name is Jaime Gray, I’m 27 and I live on Woodstock First Nations with my husband and 3 kids. I’m exploring my options and also considering entering a field that aligns more with my field of interest and expertise. Originally, I went to school to become a French Immersion teacher, at the elementary age group. I am bilingual and have a background working with kids personally and in a professional setting. I would love to see what I could offer the Anglophone West School District as an employee at one of our local schools.

Overview

9
9
years of professional experience

Work History

Account Specialist & Compliance Officer

Progressive Credit Union Ltd.
07.2019 - Current
  • Developed and maintained compliance database, tracking all compliance activities and documents.
  • Maintained up-to-date knowledge of current and emerging compliance regulations.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Specialized with meeting new and current members and opening personal and business accounts.

Waitress

CCuisine
01.2015 - 12.2019
  • Wedding and other special event waitress for CCuisine: usually at The Best Western and sometimes at McCains.

Supervisor

Atlantic Superstore
01.2018 - 07.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows in the front-end of the store.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Bilingual Quality Assurance Agent

Concentra Solutions
01.2017 - 12.2018
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction for Capital One credit card holders.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • I eventually became a outbound French medical survey agent for Concentra Solutions as well. This job included making sure people who were being assisted medically at home were being well taken care of by their nurses.

Manager

Made You Blush
01.2015 - 12.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for patrons.
  • Interactions with teams leads of high-end skincare, make-up and wellness brands.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

1.5 Years of Bachelor's of Arts And Science - French Education

University of New Brunswick
Fredericton, NB

Skills

  • Bilingual in French and English
  • Personable and Organized
  • Eager to lear and a quick learner
  • Commissionaire of Oaths
  • Health, Fitness and Nutrition Enthusiast
  • Creative & Artistic
  • Miss Woodstock 2014
  • Three Angels Orphanage & School Haiti Missionary and Volunteer
  • Past Sunday School Teacher (Grade 1 & 2)
  • Community Volunteer
  • School Volunteer Work (Centennial Elementary and Woodstock High School)
  • Bonded
  • Privacy and Worplace safety up-to-date
  • First Aid (to be renewed in October)

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Account Specialist & Compliance Officer

Progressive Credit Union Ltd.
07.2019 - Current

Supervisor

Atlantic Superstore
01.2018 - 07.2019

Bilingual Quality Assurance Agent

Concentra Solutions
01.2017 - 12.2018

Waitress

CCuisine
01.2015 - 12.2019

Manager

Made You Blush
01.2015 - 12.2017

1.5 Years of Bachelor's of Arts And Science - French Education

University of New Brunswick

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Jaime Gray