Philip VALLEE
Cocagne,NB
Overview
22
22
years of professional experience
Work History
Account Development Specialist
Napa Canada
Moncton, NB
04.2022 - Current
- Welcomed prospective customers, current clients and ascertained product needs through product knowledge
- Established lucrative, long-term relationships with customers by effectively resolving issues and delivering exemplary service and time management.
- Obtained new leads through targeted sales plans to increase sales growth.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Store Manager
Napa Canada
Cornwall, ON
11.2020 - 04.2022
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Provide excellent customer service and support sales growth by working with the store’s team, the sales representative
- Managed inventory tracking and physical inventory counts to minimize loss.
- Manage the store budget and take the necessary steps to continuously improve financial results
- Trained and mentored associates to teach daily tasks and procedures.
Business Development Manager
Cavalier Industries
01.2019 - 10.2020
- Responsible of sales of Construction Equipment and Tools for Ottawa, Quebec and the Maritimes
- Developed long-lasting relationships with partners and customers
- Contacted customers via telephone, email and in-person inquiries
- Provide feedback to National Sales Manager
- Created effective marketing, sales and other promotional initiatives.
Territory Manager
Wurth Canada Limited
Cornwall , ON
02.2012 - 01.2019
- Demonstrated products (tools) to potential customers and answered all questions in a knowledgeable manner.
- Delivered high level of service and support to each customer, paving way for future business opportunities.
- Coached, developed and motivated team to achieve revenue goals.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Supported sales team members to drive growth and development.
Sales Manager
Nissan Canada Inc.
Ile-Perrot, QC
08.2010 - 01.2012
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives..
- Monitored inventory to maintain adequate supply levels and order products.
- Recruited and hired highly talented individuals.
- Executed and created strategic sales plans to expand customer base and extend global reach.
- Conducted weekly sales team meetings to review progress toward sales goals and discuss emerging opportunities.
- Trained sales team members on use of proprietary CRM system to enable documentation of customer interactions.
- Coached, developed and motivated team to achieve sales goals.
Assistant Sales Manager- End of Lease Manager
Hyundai Canada
Vaudreuil, QC
02.2004 - 08.2010
- Selling Hyundai vehicles while providing after sales service.
- Trained staff on information and duties required for daily activities.
- Mentored and supported new employees on industry practices and business operations.
- Tracked monthly sales to generate reports for business development planning.
- Performed customer negotiations to reach fair conclusion for both business and customer.
- Referred unresolved customer service issues to designated departments for investigation.
- Improved employee retention through moral-boosting events and fair compensation packages, including scheduled performance reviews.
Sales Consultant
Spinelli Auto Group
Pointe-Claire, QC
05.2002 - 06.2004
- Answered customer emails and telephone requests for information.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Followed up with customers to build long-term relationships and successful referrals.
Education
Napa Excellence
Advance Sales And Marketing
CFAQ Centre De Formation Automobile Quebec
Montreal, QC2004
Business Administration
John Abbott College
Sainte-Anne-de-Bellevue, QCCompletion of Welder Diploma
Sciaky Aircraft Institute
1998
High School Diploma -
Ecole Secondaire Cartier Québec
Pointe-Claire, QC1995
Skills
- Bilingual - English and French
- Customer service Excellence
- Problem Solving
- Communication skills
- Retention Specialist
- Customer Service-Oriented
- Goal-Oriented
- Sales Planning & Territory Management
- Analytically skilled
- Sales closing
- Prospecting techniques
- Business development
- Proven sales track record
- Self Motivated
- Relationship Building
- Team Player
- Perfect Driving Record
- Computer Competent, Excel, Word, PowerPoint, Outlook
Accomplishments
- 2021 Triple Crown Winner & Quota Maker - Napa UAP
- 2016 Wurth Canada- Region A Business Development Award
- 5 time Wurth Sales Representative of the Month
- Led team to achieve 120%, earning recognition from upper management and financial reward with Nissan Canada.
References
- Available upon request
Timeline
Account Development Specialist
Napa Canada
04.2022 - Current
Store Manager
Napa Canada
11.2020 - 04.2022
Business Development Manager
Cavalier Industries
01.2019 - 10.2020
Territory Manager
Wurth Canada Limited
02.2012 - 01.2019
Sales Manager
Nissan Canada Inc.
08.2010 - 01.2012
Assistant Sales Manager- End of Lease Manager
Hyundai Canada
02.2004 - 08.2010
Sales Consultant
Spinelli Auto Group
05.2002 - 06.2004
Napa Excellence
Advance Sales And Marketing
CFAQ Centre De Formation Automobile Quebec
Business Administration
John Abbott College
Completion of Welder Diploma
Sciaky Aircraft Institute
High School Diploma -
Ecole Secondaire Cartier Québec