Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Philip VALLEE

Cocagne,NB

Overview

22
22
years of professional experience

Work History

Account Development Specialist

Napa Canada
Moncton, NB
04.2022 - Current
  • Welcomed prospective customers, current clients and ascertained product needs through product knowledge
  • Established lucrative, long-term relationships with customers by effectively resolving issues and delivering exemplary service and time management.
  • Obtained new leads through targeted sales plans to increase sales growth.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Store Manager

Napa Canada
Cornwall, ON
11.2020 - 04.2022
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Provide excellent customer service and support sales growth by working with the store’s team, the sales representative
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Manage the store budget and take the necessary steps to continuously improve financial results
  • Trained and mentored associates to teach daily tasks and procedures.

Business Development Manager

Cavalier Industries
01.2019 - 10.2020
  • Responsible of sales of Construction Equipment and Tools for Ottawa, Quebec and the Maritimes
  • Developed long-lasting relationships with partners and customers
  • Contacted customers via telephone, email and in-person inquiries
  • Provide feedback to National Sales Manager
  • Created effective marketing, sales and other promotional initiatives.

Territory Manager

Wurth Canada Limited
Cornwall , ON
02.2012 - 01.2019
  • Demonstrated products (tools) to potential customers and answered all questions in a knowledgeable manner.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Coached, developed and motivated team to achieve revenue goals.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Supported sales team members to drive growth and development.

Sales Manager

Nissan Canada Inc.
Ile-Perrot, QC
08.2010 - 01.2012
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives..
  • Monitored inventory to maintain adequate supply levels and order products.
  • Recruited and hired highly talented individuals.
  • Executed and created strategic sales plans to expand customer base and extend global reach.
  • Conducted weekly sales team meetings to review progress toward sales goals and discuss emerging opportunities.
  • Trained sales team members on use of proprietary CRM system to enable documentation of customer interactions.
  • Coached, developed and motivated team to achieve sales goals.

Assistant Sales Manager- End of Lease Manager

Hyundai Canada
Vaudreuil, QC
02.2004 - 08.2010
  • Selling Hyundai vehicles while providing after sales service.
  • Trained staff on information and duties required for daily activities.
  • Mentored and supported new employees on industry practices and business operations.
  • Tracked monthly sales to generate reports for business development planning.
  • Performed customer negotiations to reach fair conclusion for both business and customer.
  • Referred unresolved customer service issues to designated departments for investigation.
  • Improved employee retention through moral-boosting events and fair compensation packages, including scheduled performance reviews.

Sales Consultant

Spinelli Auto Group
Pointe-Claire, QC
05.2002 - 06.2004
  • Answered customer emails and telephone requests for information.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Followed up with customers to build long-term relationships and successful referrals.

Education

Napa Excellence

Advance Sales And Marketing

CFAQ Centre De Formation Automobile Quebec
Montreal, QC
2004

Business Administration

John Abbott College
Sainte-Anne-de-Bellevue, QC

Completion of Welder Diploma

Sciaky Aircraft Institute
1998

High School Diploma -

Ecole Secondaire Cartier Québec
Pointe-Claire, QC
1995

Skills

  • Bilingual - English and French
  • Customer service Excellence
  • Problem Solving
  • Communication skills
  • Retention Specialist
  • Customer Service-Oriented
  • Goal-Oriented
  • Sales Planning & Territory Management
  • Analytically skilled
  • Sales closing
  • Prospecting techniques
  • Business development
  • Proven sales track record
  • Self Motivated
  • Relationship Building
  • Team Player
  • Perfect Driving Record
  • Computer Competent, Excel, Word, PowerPoint, Outlook

Accomplishments

  • 2021 Triple Crown Winner & Quota Maker - Napa UAP
  • 2016 Wurth Canada- Region A Business Development Award
  • 5 time Wurth Sales Representative of the Month
  • Led team to achieve 120%, earning recognition from upper management and financial reward with Nissan Canada.

References

  • Available upon request

Timeline

Account Development Specialist

Napa Canada
04.2022 - Current

Store Manager

Napa Canada
11.2020 - 04.2022

Business Development Manager

Cavalier Industries
01.2019 - 10.2020

Territory Manager

Wurth Canada Limited
02.2012 - 01.2019

Sales Manager

Nissan Canada Inc.
08.2010 - 01.2012

Assistant Sales Manager- End of Lease Manager

Hyundai Canada
02.2004 - 08.2010

Sales Consultant

Spinelli Auto Group
05.2002 - 06.2004

Napa Excellence

Advance Sales And Marketing

CFAQ Centre De Formation Automobile Quebec

Business Administration

John Abbott College

Completion of Welder Diploma

Sciaky Aircraft Institute

High School Diploma -

Ecole Secondaire Cartier Québec

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Philip VALLEE