JaiLynn Pendlebury
Saskatoon,SK
Summary
Thrives in fast-paced, customer-centric environment, adept at managing diverse teams and resolving complex issues. Developed strong leadership and communication skills, ensuring smooth operations and high customer satisfaction. Looking to transition into new field, leveraging these transferable skills for impactful contributions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Manager - Server/Bartender
The Canadian Brewhouse
09.2022 - 01.2025
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery, and addressing customers needs promptly.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
Supervisor
Tacotime
03.2019 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
High School Diploma -
Evan Hardy Collegiate
Saskatoon, SK06-2021
Skills
- Consistency exceeds expectations
- Reliable and responsible
- Collaborative and able to excel in fast-paced environments
- Crowded Events and Large Venues
- Ability to keep calm under pressure
- Proficient at Client Retention
- Point of sale Knowledge
- Motivated Team Player
- Saskatchewan Serve it Right
Certification
Serve it Right (SIR)
Timeline
Service Manager - Server/Bartender
The Canadian Brewhouse
09.2022 - 01.2025
Supervisor
Tacotime
03.2019 - 05.2023
High School Diploma -
Evan Hardy Collegiate
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