Jailene Escobar

• Coordinated baggage handling operations to maintain efficient workflow and safety standards.
• Checked clearance to ensure freight is safe for transport
• Ensured quality customer service
• Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
• go on work trips to learn new office systems to teach all employees/managers
• Trained new staff on operational procedures and safety protocols within the terminal.
• Communicated effectively with airline representatives to resolve customer service issues.
• Developed customer relationships and ensured satisfaction with services.
• Responded promptly to customer inquiries and complaints in a professional manner.
• Attended team meetings regularly to discuss updates on products, services and policies changes.
• Process paperwork accurately and in a timely manner

Assisted with living needs for family members dealing with physical and mental disabilities.

• Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
• Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information.
• Implemented behavior intervention plans to motivate and help clients reach highest potential.
• Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders.
• Collaborated with cross-functional treatment team to develop and facilitate skill acquisition and behavior reduction assessments to establish care plan.
• Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
• Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
• Responded to crisis situations when severe mental health and behavioral issues arose.
• Prepared and maintained required treatment records and reports.
• Collected information about clients through interviews, observation or tests.

• Stocked shelves, racks and bins with new or transferred merchandise.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Received and counted stock items, recording data manually or on computer for inventory purposes.
• Stamped price tags on merchandise, referring to official price lists.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Helped customers by answering questions and locating merchandise.
• Initiated friendly conversation with customers to determine level of assistance required.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Followed company policies, rules and procedures to promote company goals and maintain safety.
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
• Created price tags and merchandise signs for new items.
• Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
• Answered questions about current promotions and resolved issues according to store policies.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Computed purchases and received and processed cash or credit payment.
• Bagged or packaged purchases and wrapped gifts.
• Described merchandise and explained use, operation and care.
• Maintained records related to sales for store management.
• Explained goals and expectations required of trainees.
• Monitored, evaluated and recorded training activities or program effectiveness.

• learned the skills needed to become a successful healthcare worker
• use of medical terminology
• CPR certification / knowledge
• learn and performance on health related jobs from MRI technology to food preparation for patients in a healthcare setting

• Kept activities spaces organized, clean and tidy.
• Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
• Upheld positive quality of life standards for residents of all ability levels.
• Helped residents participate in activities with basic and advanced mobility support.
• Coordinated musical guests, movies and other types of resident entertainment.
• Used one-on-one meetings and small groups to engage residents in facility life.
• Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.