Jaida Hutchinson
Brampton,Canada
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
11
11
years of professional experience
Work History
Cashier/Customer Service/Sales Associate
Benefits Of Beauty
Brampton, ON, Canada
10.2023 - Current
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Welcomed customers into the store and helped them locate items
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
Assistant Manager
SoftMoc
Brampton, ON, Canada
06.2022 - 09.2023
- In charge of opening the store, including counting tills, preparing bank deposits and facing the store
- Assisting the manager with price setting, merchandise tag printing tags merchandise according
- Performing daily management functions to ensure proper cash handling and cash accounting
- Provided great leadership skills with the ability to multi-task while providing excellent people skills
- Opening and closing stores on time
- Assisting guests with questions, directions, and needs they might have
Retail Associate warehouse
Roots
Mississauga, ON, Canada
10.2021 - 11.2021
- Answer questions regarding the store and it's merchandise
- Maintain knowledge of current sales and promotions
- Pack and unpack items down the conveyor belt to properly shipped out
- Counted and placed the proper forms on the complete pallet
- Picking items according picking list
- Meet the daily picking criteria
- Operated a RF scanner
- Operated pallet jack, cart to move and pick product
Retail Associate warehouse
TJX Canada
Brampton, ON, Canada
09.2021 - 11.2021
- Attach and change price tags on merchandise referring to price list
- Assembled packages accordingly to shipment and wrapped them
- Maintained a clean and safe condition of equipment and work area
Packer
Almag Aluminum
Brampton, ON, Canada
12.2020 - 02.2021
- Picking aluminum material
- Sorting
- Ticketing
- Counting material and checking for damage material
- Lifting and packing on skids
- Individual boxing material
Retail Sales Associate
Toys R Us Canada
Brantford, ON, Canada
06.2020 - 07.2020
- Greeted customers in a timely fashion while quickly determining their needs
- Responded to customers questions and request in a prompt and efficient manner
- Recommend merchandise to customers based on their needs and preferences
- Responded to all customer inquires thoroughly and professionally
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Assisting customers on baby registry
Team Member
Harverys Restaurant
Brantford, ON, Canada
02.2020 - 05.2020
- Cleans and stocks work areas and customer areas and sanitize work stations and equipments
- Greets customers and takes food orders; provides information about menus; looks for opportunities to up-sell products
- Serve orders to customers at windows, counters, or tables
- Collect and return dirty dishes to the kitchen for washing
- Bag customers order
- Prepare burgers for customers
Retail Sales Associate
Channel Control Merchants
Brantford, ON, Canada
06.2019 - 09.2019
- Give customers attention and satisfied their needs
- Clean surrounding nearby area
- Counting registers at the end of each work day
- Prepare merchandise for purchase
- Help customers try on or fit merchandise
- Compute sales prices, total purchases and receive and process cash or credit payment
Team Member
Tim Hortons
Brantford, ON, Canada
01.2019 - 06.2019
- Clean behind counter, clean pots and brewers, restock everything needed for the next day
- Trained overnight employees for both Tim Horton stores in the area
Cashier/Customer Service
McDonald's
Brantford, ON, Canada
10.2018 - 01.2019
- Cashier/Runner Up Front
- Drive Thru
- Customer Service and Helped Maintain the restaurant and food preparation
Field Sales Representative
Rogers Communications
Brampton, ON, Canada
06.2017 - 07.2017
- Independently maintain and manage an exclusive territory for Rogers
- Help customers select the best-suited packages for their home/family needs and wants
- Connect with new and existing customers
- Co-ordinate meeting and presentations for interested customers
- Passionately represent Rogers in community
- Maintain client satisfaction and takes ownership throughout the sales cycle
- Updates and reports on all sales activities in assigned territories or geographical areas
- Communicate with customers in designed territories to drive maximum revenue growth
Part-time Sales Associate
Pandora Jewelry
Brampton, ON, Canada
11.2016 - 01.2017
- Wrapping and packaging gifts for customers
- Greeting customers at the door
- Informing customers of PANDORA's latest promotions and sales
- Completing other tasks assigned by supervisor
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Cross sell products
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Possess and demonstrate the knowledge regarding the merchandise
- Actively and efficiently represent Pandora
Childcare Provider
Private residence
Brampton, ON, Canada
01.2014 - 01.2017
- Provided a safe play environment
- Demonstrated good care taking skills
- Skills to manage their child behaviour
- Supervising children's play time
- Handling nutritional needs of kids, including dietary specifications
- Assisting children with the activities of daily living
- Assisting kids in feeding, dressing, undressing, toileting activities, changing and providing assistance in homework
- Supervision of the kids in the presence and absence of the parents
- Self decision making in the absence of the parents in critical situation
- Carried out housekeeping duties; laundry, errands, cleaning, dishwashing, and changing of sheets
- Communicated openly with children's parents about daily activities and behaviors
- Made nutritious breakfasts, lunches, dinners and snacks for the children
Warehouse Associate
National Logistics Services
Mississauga, ON, Canada
10.2016 - 11.2016
- Take picking orders from supervisors and attempt to find products in warehouses
- Ensure that the picked product conforms to the order sheet provided
- Check product to ensure that it is in proper working condition and is not damaged
- Ensure that the quantity specified is picked by counting it several times before talking it to the packing pallet and transport items to packing pallet and pack them in specified containers
- Ensure that the boxes are marked properly and labelled appropriately and measure and weigh packed container and put information on the packing
- Ensure that all necessary packaging documents are handed over to the delivery personnel at the time of loading
- Enter picking, packing and loading information into the predefined warehouse database
- Report any errors in product selection and quantity to the supervisor immediately
Education
Secondary School -
Skills
- Customer Service
- Crew Member
- Food Service
- Packaging
- RF Scanner
- Warehouse Experience
- Shipping & Receiving
Languages
English
Elementary
Additional Information
Communicate effectively and clearly., Successful at resolving challenging situations by using patience and effective listening skills., Ability to multitask and able to meet deadlines., Work very well in team settings., Maintaining a positive attitude and always providing the benefits of the services provided.
Timeline
Cashier/Customer Service/Sales Associate
Benefits Of Beauty
10.2023 - Current
Assistant Manager
SoftMoc
06.2022 - 09.2023
Retail Associate warehouse
Roots
10.2021 - 11.2021
Retail Associate warehouse
TJX Canada
09.2021 - 11.2021
Packer
Almag Aluminum
12.2020 - 02.2021
Retail Sales Associate
Toys R Us Canada
06.2020 - 07.2020
Team Member
Harverys Restaurant
02.2020 - 05.2020
Retail Sales Associate
Channel Control Merchants
06.2019 - 09.2019
Team Member
Tim Hortons
01.2019 - 06.2019
Cashier/Customer Service
McDonald's
10.2018 - 01.2019
Field Sales Representative
Rogers Communications
06.2017 - 07.2017
Part-time Sales Associate
Pandora Jewelry
11.2016 - 01.2017
Warehouse Associate
National Logistics Services
10.2016 - 11.2016
Childcare Provider
Private residence
01.2014 - 01.2017