Aaron Garcia
Highland
Summary
Dynamic professional with extensive experience in retail and pharmacy operations, including a proven track record at Kaiser Permanente. Skilled in transaction processing and customer engagement, I excel in fast-paced environments, ensuring accuracy and efficiency. Bilingual in Spanish and English, I effectively communicate to enhance patient care and streamline operations.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Cashier/Customer Service/Sales Associate
Chevron MG Gasoline Inc.
Highland
10.2023 - Current
- Greeted customers promptly to deliver positive experiences and facilitate sales transactions.
- Accurately processed fuel and lottery transactions using point-of-sale system.
- Managed cash drawer by counting, reconciling, and securing funds per company procedures.
- Restocked shelves, replenished coolers, and organized displays to ensure optimal product availability for customers.
- Maintained store cleanliness by regularly cleaning restrooms, floors, countertops, and fuel dispensers to enhance customer experience.
- Verified customer age for restricted products and adhered to food safety regulations.
- Prepared basic food and beverage items while following hygiene guidelines.
- Showcased strong communication skills, basic math proficiency, and multitasking abilities in fast-paced environments to support team efficiency.
Warehouse Associate /Fulfillment Center Associate
Amazon LAX9 Fulfillment Center
Fontana
05.2023 - 07.2023
- Picked customer orders for timely fulfillment of requests.
- Packed picked orders securely into boxes to ensure safe shipment.
- Loaded pallets onto shipping line to streamline outgoing deliveries.
- Operated pallet jack for efficient transport of bulk items.
- Received and stowed incoming stock to maintain inventory accuracy.
- Scanned items into designated storage locations for proper tracking.
- Executed essential physical tasks to support daily operations. to enhance operational efficiency.
- Maintained cleanliness in workspace to support safety standards.
Ambulatory Oncology Pharmacy Technician
Kaiser Permanente
Ontario
08.2022 - 03.2023
- Mixed complex intravenous chemotherapy biologics and supportive care drugs, ensuring patient safety through strict aseptic techniques.
- Ensured safety compliance by adhering to USP guidelines for handling hazardous medications.
- Managed high-cost oncology drug inventory, ensuring accurate tracking of lot numbers and expiration dates to maintain medication integrity.
- Processed prior authorizations and coordinated with specialty pharmacies to facilitate patient access to financial assistance programs.
Pharmacy Technician, Inpatient
Arrowhead Regional Medical Center
Colton
09.2019 - 06.2020
- Prepared compounds and dispensed medications, chemotherapy, TPN, and IV medication upon physician orders according to established protocols.
- Filled medical carts and delivered narcotics through Pyxis and med-select system, ensuring timely access to medications.
- Supported pharmacists by preparing medication orders and organizing supplies, enhancing workflow efficiency.
- Maintained medication database and usage reports to facilitate accurate automated medication reconciliation.
- Resolved medication discrepancies using proper documentation in a timely manner.
- Operated and repaired Pyxis stations, such as loading, unloading, inventory stock, and cleaning.
- Communicated with administrative personnel, nurses, and physicians.
Patient Service Representative
CVS Specialty Pharmacy
Redlands
11.2017 - 08.2019
- Handled incoming calls and scheduled orders for patients and doctor's offices.
- Coordinated copay assistance setup for patients across various insurance plans to ensure access to medications.
- Resolved insurance-related issues to streamline patient care processes.
- Followed up with doctors' offices to confirm deliveries and prior authorizations, supporting timely patient care.
- Ensured fulfillment of orders through completion of work lists for new shipments and refills.
- Generated aging and reject reports for various specialty therapies.
- Managed incoming emails for multiple teams within CVS Specialty to streamline communication and improve service response.
Pharmacy Technician, Outpatient
Riverside University Health System
Moreno Valley
06.2017 - 08.2017
- Assembled and dispensed medication orders for hospital staff, ensuring accuracy in prescribed quantities and timely delivery.
- Dispensed medications accurately under supervision of on-duty pharmacist in a hospital setting.
- Assisted in preparing oral medications and compounding solutions.
- Collected and verified information from insurance companies to facilitate patient access to necessary medications.
- Provided Spanish translations for medication instructions and directions under pharmacist guidance.
Education
Bachelor of Arts - English Linguistics
California State University-San Bernardino
San Bernardino, CA07-2028
Associate of Arts - English
San Bernardino Valley College
San Bernardino, CA05-2026
Professional Credential - Allied Health Field/ Healthcare And Medicine
AMERICAN CAREER COLLEGE
Ontario, CA11-2016
Skills
- Retail Sales
- Transaction Processing
- Customer Engagement
- Customer service
- Retail pharmacy operations
- Order Entry
- Pharmaceutical terminology
- Medical terminology proficiency
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- 60 WPM typing
- Bilingual (Spanish and English)
- Product Display
- Appointment Management
Certification
- Pharmacy Technician Certification
- Sunday School Teaching. Bible Based Curriculum.
Additional Information - Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Affiliations
- Leader & Volunteer- The Way World Outreach Church, San Bernardino, CA
Timeline
Cashier/Customer Service/Sales Associate
Chevron MG Gasoline Inc.
10.2023 - Current
Warehouse Associate /Fulfillment Center Associate
Amazon LAX9 Fulfillment Center
05.2023 - 07.2023
Ambulatory Oncology Pharmacy Technician
Kaiser Permanente
08.2022 - 03.2023
Pharmacy Technician, Inpatient
Arrowhead Regional Medical Center
09.2019 - 06.2020
Patient Service Representative
CVS Specialty Pharmacy
11.2017 - 08.2019
Pharmacy Technician, Outpatient
Riverside University Health System
06.2017 - 08.2017
Bachelor of Arts - English Linguistics
California State University-San Bernardino
Associate of Arts - English
San Bernardino Valley College
Professional Credential - Allied Health Field/ Healthcare And Medicine
AMERICAN CAREER COLLEGE