Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jai Sood

Prince Albert,SK

Summary

Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.

Overview

2
2
years of professional experience

Work History

Client Service Representative

H&r Block
01.2024 - Current
  • Investigated and resolved customer inquiries and complaints quickly.
  • Investigated and resolved accounting, service and delivery concerns.
  • Identified opportunities for upselling or cross-selling, contributing to increased revenue generation.
  • Responded proactively and positively to rapid change.

Cashier

D Mart
03.2022 - 09.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.


Education

Post Graduate Business Management - Commerce And Business Administration

Saskatchewan Polytechnic
Prince Albert

Bachelor's of Commerce - Accounting

Punjab University
Chandigarh
2022

Skills

  • Sales Transactions
  • Account Management
  • Understanding Customer Needs
  • Data Management

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Client Service Representative

H&r Block
01.2024 - Current

Cashier

D Mart
03.2022 - 09.2023

Post Graduate Business Management - Commerce And Business Administration

Saskatchewan Polytechnic

Bachelor's of Commerce - Accounting

Punjab University

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Jai Sood