Katrice Henry
Los Angeles
Summary
Accomplished Operations Manager with strong skills in strategic planning and performance analysis. Known for driving staff development and implementing innovative solutions that enhance operational quality and efficiency.
Overview
6
6
years of professional experience
Work History
Operations Manager
Sporty&Rich
Los Angeles, CA
02.2026 - Current
- Streamlined operational processes through Shopify and NetSuite to enhance efficiency for online and store levels.
- Coordinated inventory management, ensuring timely stock replenishment and allocation, supplies and accuracy for upcoming drops.
- Monitored day-to-day operations, identifying areas for improvement and innovation.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Operations Manager
Cult Gaia
Los Angeles, CA
06.2023 - 02.2026
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Trained staff on best practices in operations and safety protocols.
- Analyzed and reported on key performance metrics to senior management.
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Manager
Bode
Los Angeles, CA
02.2020 - 06.2023
- Developed a new automated tracking method to improve property accuracy and accountability.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Bachelor of Arts - Fashion Marketing
California State University, Long Beach
Long Beach, CA05-2017
Skills
- KPI tracking
- Strategic planning
- Operations software
- Inventory management
- Staff development
- Team leadership
- Decision-making
- Problem-solving
- Shopify
- NetSuite
- RLM
- KWI
Timeline
Operations Manager
Sporty&Rich
02.2026 - Current
Operations Manager
Cult Gaia
06.2023 - 02.2026
Operations Manager
Bode
02.2020 - 06.2023
Bachelor of Arts - Fashion Marketing
California State University, Long Beach