Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

Jagvir Punia

Kelowna,Canada

Summary

Experienced with urban navigation and efficient route management. Utilizes excellent customer service skills to ensure passenger satisfaction and safety. Track record of effective problem-solving and adaptability in dynamic transit environments.

Overview

9
9
years of professional experience

Work History

Transit Operator

BC Transit
06.2023 - Current
  • Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
  • Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
  • Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
  • Coordinated with other transportation providers as needed to facilitate seamless connections between services for passengers'' convenience.
  • Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
  • Operated with safety and skill to avoid accidents and delays.

Taxicab Driver

Kelowna Cabs
04.2018 - 04.2023
  • Arrived on time to customer appointments.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Executed precise navigation using GPS systems to optimize routes and minimize travel time.
  • Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
  • Calculated rides costs, received money, and returned change.
  • Promoted passenger safety by adhering to traffic regulations and defensive driving techniques.
  • Developed strong knowledge of local geography, landmarks, and attractions to provide exceptional service to tourists.

Delivery Driver

Panago Pizza
04.2016 - 04.2018
  • Delivered products to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Cashier

Mac’s
04.2016 - 07.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Business Administration -

Punjab Technical University
01.2014

Skills

  • Traffic regulations compliance
  • Safe driving practices
  • Pre-trip inspections
  • Adaptable to change

Language

English (Fluent)
Punjabi (Fluent)
Hindi (Fluent)

Timeline

Transit Operator

BC Transit
06.2023 - Current

Taxicab Driver

Kelowna Cabs
04.2018 - 04.2023

Delivery Driver

Panago Pizza
04.2016 - 04.2018

Cashier

Mac’s
04.2016 - 07.2016

Bachelor of Business Administration -

Punjab Technical University

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Jagvir Punia