Jagtar Sharma
Brampton,ON
Summary
Availability-:
On Sunday,Monday, Thursday and Friday( Anytime from early morning to overnight)
On Tuesday, Wednesday and Saturday ( Only Evening to overnight)
Overview
6
6
years of professional experience
Work History
Senior Supervisor
Arth Microfinance Pvt.Ltd.
08.2021 - 02.2022
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
Executive Assistant /Cashier
Yes Bank
08.2018 - 03.2021
- Met customer needs through polite, friendly and attentive service.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Answered questions about store policies and addressed customer concerns.
- Trained new cashier team members in customer service and money handling processes.
- Cleaned and sanitized cashier workstation and scanning area.
- Worked with other associates to support cashiers and management needs.
- Helped customers complete purchases, locate items, and join reward programs.
Server
Asha Hotel
01.2016 - 03.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Diploma - Strategic Management
Centennial College of Applied Arts And Technology
Scarborough, ON05.2025
Bachelor of Science - Computer Science
Punjabi University Patiala
Patiala05.2015
Skills
- Cash Handling
- Guest Relations Management
- Safe Work Practices
- Maintain Food Safety
- Beverage Service
- Prepare Orders
- Hospitality and Accommodation
- Good communication
- Teamwork
Timeline
Senior Supervisor
Arth Microfinance Pvt.Ltd.
08.2021 - 02.2022
Executive Assistant /Cashier
Yes Bank
08.2018 - 03.2021
Server
Asha Hotel
01.2016 - 03.2017
Diploma - Strategic Management
Centennial College of Applied Arts And Technology
Bachelor of Science - Computer Science
Punjabi University Patiala
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