Summary
Overview
Work History
Education
Skills
Timeline
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Jagtar Sharma

Brampton,ON

Summary

Availability-:

On Sunday,Monday, Thursday and Friday( Anytime from early morning to overnight)


On Tuesday, Wednesday and Saturday ( Only Evening to overnight)

Overview

6
6
years of professional experience

Work History

Senior Supervisor

Arth Microfinance Pvt.Ltd.
08.2021 - 02.2022
  • Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
  • Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.

Executive Assistant /Cashier

Yes Bank
08.2018 - 03.2021
  • Met customer needs through polite, friendly and attentive service.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Answered questions about store policies and addressed customer concerns.
  • Trained new cashier team members in customer service and money handling processes.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Worked with other associates to support cashiers and management needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Server

Asha Hotel
01.2016 - 03.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Diploma - Strategic Management

Centennial College of Applied Arts And Technology
Scarborough, ON
05.2025

Bachelor of Science - Computer Science

Punjabi University Patiala
Patiala
05.2015

Skills

  • Cash Handling
  • Guest Relations Management
  • Safe Work Practices
  • Maintain Food Safety
  • Beverage Service
  • Prepare Orders
  • Hospitality and Accommodation
  • Good communication
  • Teamwork

Timeline

Senior Supervisor

Arth Microfinance Pvt.Ltd.
08.2021 - 02.2022

Executive Assistant /Cashier

Yes Bank
08.2018 - 03.2021

Server

Asha Hotel
01.2016 - 03.2017

Diploma - Strategic Management

Centennial College of Applied Arts And Technology

Bachelor of Science - Computer Science

Punjabi University Patiala

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Jagtar Sharma