Sherry Sharma
Halifax,NS
Summary
- Experienced with overseeing all aspects of food service operations, including staff management and customer relations. Utilizes strategic planning to enhance service quality and operational efficiency. Track record of implementing effective training programs and maintaining high standards of excellence.
- Diligent Desired Position with proven track record in managing high-volume food service operations. Successfully led teams to enhance customer satisfaction and streamline processes. Demonstrated leadership and problem-solving skills in dynamic environments.
Overview
3
3
years of professional experience
Work History
Senior Supervisor
Simply Indian Sweets & Restaurant
11.2023 - Current
- Led and supervised a team of restaurant staff, demonstrating strong leadership skills in training, scheduling, and performance management.
- Ensured exceptional customer service standards were met by overseeing the front-of-house operations, resolving customer complaints, and ensuring a positive dining experience.
- Maintained accurate records of sales transactions, inventory management, and cash handling procedures, ensuring compliance with accounting principles and internal controls.
- Location - Financial Drive
Cashier
Simply Indian Sweets & Restaurant
04.2022 - 10.2023
- Processed customer payments accurately and efficiently, including cash, credit/debit cards, and digital transactions, while maintaining a balanced cash drawer.
- Provided friendly and courteous service to customers, addressing their inquiries, processing orders, and ensuring a positive dining experience.
- Maintained accuracy in transaction records and order processing, minimizing errors and discrepancies in cash handling procedures.
- Thrived in a high-volume, fast-paced environment, managing time effectively to serve customers promptly while maintaining quality and accuracy in service delivery.
- Location - Castlemore Road
Education
Computer Programming Diploma - undefined
Sheridan College
01.2023
High School Diploma - undefined
MGN Public School
01.2020
Skills
- Cash Handling Proficiency
- Customer Service Excellence
- Team Leadership
- Time Management
- Problem Solving
- Sales and Cross-Selling
- Regulatory Compliance
- Communication Skills
- POS Systems Familiarity
- Hygiene Standards Adherence
- LLQP Certification
- Food handler certification
Languages
English
Hindi
Punjabi
Timeline
Senior Supervisor
Simply Indian Sweets & Restaurant
11.2023 - Current
Cashier
Simply Indian Sweets & Restaurant
04.2022 - 10.2023
Computer Programming Diploma - undefined
Sheridan College
High School Diploma - undefined
MGN Public School
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